Role of information in organizations. Overview of systems used to capture, transform and disseminate information to managers. Linkages between information and knowledge management. The process of knowledge creation and application within and among organizations. Business Intelligence (BI) as a concept. Business intelligence and performance management approaches at operational levels in the organization. Frameworks such as the Balanced Score Card and Quality Management will be covered. Review of major BI tools and methods. Identification of the right types of BI for different types of decision making environments.
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Job Type
Part-time
Number of Employees
5,001-10,000 employees