Business Intelligence Analyst

Second Nature
Remote

About The Position

We’re looking for a Business Intelligence Analyst to help transform growing volumes of product, revenue, and operational data into clear, trusted insights for the business. This role will partner closely with the VP of Business Intelligence and work across Revenue, Marketing, Finance, Product, and Customer Success. This is a hands-on role for someone who enjoys building reliable datasets, answering real business questions, and improving how teams use data day to day. You’ll spend time both responding to requests and helping us move toward more proactive, forward-looking insights.

Requirements

  • 2-4 years of experience in business intelligence, analytics, or a related role
  • Strong SQL skills and comfort working directly in a data warehouse
  • Experience working with cloud data platforms such as BigQuery or Snowflake
  • Familiarity with Business Intelligence tools like Looker, Tableau, or similar
  • Comfort working with messy or evolving data and asking the right clarifying questions
  • Ability to explain analysis clearly to non-technical partners
  • Strong attention to detail and a healthy skepticism of numbers that don’t make sense
  • Experience supporting SaaS, proptech, fintech, or marketplace businesses
  • Exposure to systems like NetSuite and SalesForce
  • Exposure to data pipelines or ELT tools
  • Some experience with Python for analysis or automation
  • Prior work supporting revenue, marketing, or customer success teams

Responsibilities

  • Build and maintain core reporting datasets in BigQuery
  • Write clear, efficient SQL to support dashboards, analyses, and ad-hoc requests
  • Partner with stakeholders to understand questions, define metrics, and deliver answers that are easy to act on
  • Support revenue and marketing analytics, including funnel performance, activations, retention, and churn
  • Help standardize definitions and metrics so teams are working from the same numbers
  • Contribute to dashboards and reporting in tools like Looker or Google Sheets
  • Assist with data validation, QA, and troubleshooting when numbers don’t line up
  • Document logic, assumptions, and data sources so analyses are repeatable and trusted
  • Support ongoing improvements to our data models and pipelines as the Business Intelligence function matures

Benefits

  • Medical, Dental, Vision, Life Insurance, & 401K Plan
  • Open PTO and sick days
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