Business Intelligence Analyst

Ziply Fiber•Kirkland, WA

31d•$85,000 - $107,484

About The Position

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals. We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences. We emphasize our values in all our interactions: Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention. Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers. Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better. Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation. Job Summary This Business Intelligence Analyst is responsible for analyzing trends in business unit data and developing dashboards for leadership to understand and monitor the business. The Business Intelligence Analyst will have a general business understanding to support various business unit organizations such as operations, marketing, sales, or finance. You will grow your understanding of the business to proactively deliver insights to customer organizations.

Requirements

Bachelor's degree in business, Computer Science, or related field required.
Minimum two (2) years of experience in marketing analytics, business analytics, operations analytics, management consulting, sales operations, or finance organizations.
Strong visual design skills used in creating information dense, easy to understand reports and dashboards.
Experience working with stakeholders and end-users to define, test, elicit and deliver technical and functional BI requirements by making use of Business Intelligence reporting tools.
Strong knowledge of relational, SQL, and dimensional databases.
Ability to understand and explore data warehouse schemas.
Experience with operations or logistics systems, software, and data.
Analytical and communication skills.
Strong MS Excel skills.
Intermediate knowledge of PowerPoint, including the ability to use PowerPoint to communicate analytical insights effectively to stakeholders.
Must be flexible and work analytically in a problem-solving, results-oriented environment.
Strong oral and written communication skills.
Must be willing to work with and learn modern technologies.
Demonstrated ability to work effectively as part of a team, fostering collaboration and building strong relationships across functions.
Applicants must be currently authorized to work in the US for any employer.

Nice To Haves

Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.

Responsibilities

Work with and manipulate large, complex datasets for analysis and report creation.
Self-sufficiency and sustainability when implementing standardized reporting systems such as TIBCO Spotfire and Alteryx.
Establish organizational framework on behalf of stakeholders to improve reporting efficiency and accuracy.
Provide the tools for executives to make strategic decisions with detailed analysis of their SOW.
Solve challenging business problems creatively, efficiently, and independently, especially when faced with time and operational constraints or ambiguity.
Deep dive into problem areas performing root cause analysis.
Be intellectually curious and have a passion for proactively digging into the data to understand "why" we believe the data is accurate, how the data can be validated and kept fresh.
Performs other duties as required to support the business and evolving organization.

Benefits

Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth, and education reimbursement programs.

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