Business Intelligence Analyst — Operations

Tidal Financial Group

55d

About The Position

The AVP, Business Intelligence Analyst — Operations owns BI delivery for Legal, Compliance, Marketing, Business Development, Client Success, and Finance. This role builds KPI frameworks, departmental dashboards, and cross-functional reporting within Tidal’s BI governance model. The AVP translates workflows into BI requirements, ensures Snowflake/DBT models reflect business rules, and validates operational datasets prior to business use.

Requirements

5–8+ years in BI, analytics, or operational reporting.
Strong SQL and Snowflake experience; DBT familiarity preferred.
Hands-on dashboarding experience in Sigma or similar BI reporting tool
Understanding of operational functions: Legal, Compliance, Marketing, Finance, CSM.
Experience defining KPI frameworks and business logic.
Strong communication skills across executives and technical teams.

Responsibilities

Build Sigma dashboards for multiple operational departments.
Develop standardized operational KPI reporting.
Automate recurring reporting using Snowflake datasets.
Ensure dashboards follow BI metadata, layout, and certification standards.
Translate operational needs into BI requirements.
Define KPI logic aligned to enterprise BI standards.
Document workflows and definitions across departments.
Support Portal 2.0 and self-service analytics.
Validate operational datasets and DBT outputs.
Reconcile expectations with Snowflake data.
Execute BI certification before dashboards go live.
Ensure regulatory reporting outputs meet accuracy and defined template standards
Identify trends across Marketing, BizDev, CSM, and Finance.
Perform root-cause analysis on operational issues.
Provide efficiency, growth, and risk insights.
Support multi-department analytics initiatives.
Ensure reporting aligns with BI governance and QA standards.
Participate in BI intake and prioritization.
Promote consistent definitions and reporting logic.
Partner with Data Platforms on ingestion and modeling.