Business Integration Team Lead North America - Managing Director

State Street•Boston, MA

40d

About The Position

State Street Alpha Implementation team is looking for a Business Integration Lead to interact with the Client and our internal Operations Teams from Service Definition to Go Live. We’re looking for professionals with experience across front and middle office operating models, business analysis, data management and project management disciplines. The role will be client facing, including interaction with program team and the wider STT teams including senior management. The role is key to our Business Integration Practice and will span the lifecycle of an implementation which may be from 6 months to multiyear. There will be client engagement and leadership of a virtual team across internal workstream leads, and business units to facilitate the pillars of Business Integration (Third Party Reach out, Business Readiness, DITL to Hypercare) for a successful go live. The team you will be joining is a part of State Street AlphaSM. State Street AlphaSM is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

Requirements

Keen awareness and appreciation for teamwork and collaboration; this role will require the candidate to be adept/effective at interpersonal interactions in order to introduce and influence change within the organization
Ability to proactively identify potential issues and drive resolution across teams.
Leadership and ability to bring together teams across different levels and disciplines within the organization
Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize work.
Weekend work required
10+ years of relevant Financial Industry Experience required, preferably Investment Management / Asset Management
Strong understanding of financial markets and investment management processes, including back-office functions
Experience in implementation of large client onboardings with complex architecture, multiple teams and functionalities.
Intermediate to advanced with Microsoft Office tools, familiarity with Jira and confluence is required

Nice To Haves

Exposure to Charles River or any other front office systems is preferred

Responsibilities

Create and monitor the Business Integration plan, overseeing all pillars, reviewing MI and providing updates to the program, senior management and clients where relevant
Plan, scope and manage Business Integration led events (DITL, Production Parallel and Hypercare) to conclusion. This includes agreeing entry, success and exit criteria, governance model, runbooks, MI and shaping the team to support
Work with the Business leads to update changes to the Service Level Agreements and Future State Operating and support Models throughout the implementation period
Oversight and tracking of progress of 3rd party outreach, training and system access. Acting as escalation and resolution for blockers with the client and third parties
Prepare our operations teams for Business Integration events with regular meetings with the workstreams and the related senior management
Leverage influence across business areas and project team members to drive toward a common goal of onboarding the client
Ensure practice is aligned to programme activities and governance. Leverage the ASIS standards and feedback on changes/improvements
Review risks and issues within the Business Integration framework, communicate effectively within the program, drive solutions and options
If applicable, manage staff ensuring the process for objective setting and PPR is followed. Manage the workload balance for the team
Actively monitor the work of each team member against each specific program plan, act as an escalation point for all BIM related issues
Hire, train, coach and mentor team members to build a high performing team
Work as part of the regional executive delivery function in region to make sure that all Alpha programs are managed effectively, new programs are planned and resources are properly allocated as programs ramp up and ramp down

Benefits

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

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