Business Experience and Planning Manager Senior —Workforce Planning Manager

PNC • Pittsburgh, PA

9d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience and Planning Manager Senior within PNC's Talent Acquisition and Outreach organization, you will be based in Pittsburgh, PA. • Leads a team of Advisors and Analysts who deliver strategic workforce planning (SWP) across portfolios led by Workforce Planning partners; Owns the SWP operating cadence (intake process, planning calendars, checkpoints, forums, etc) and SWP products (tools, platforms, data pipelines, uder experience) that maintain throughput, quality and scalable/repeatable SWP. • Leads the practice of exceptional technical proficiency in data analysis, modeling, visualization, and reporting on Labor Market and Workforce Analysis. Applies research, industry trends, and evolving workforce technologies (including automation) that strengthen planning approaches and assumptions. Establishes data quality expectations, and KPI stewardship. • Maintains subject matter expertise in Human Resources, labor markets and the relevant industry, in order to guide enterprise decisions on the future of work including location strategy, organizational design and work automation. Provides relevant guidance to Workforce Planning team, and senior stakeholders to develop clear and prioritized workforce plans and solutions. • Drives the SWP practice to achieve adoption, scale and increasing maturity by: building appropriate SWP governance and standards; identifying repeatable work to transition to service delivery; implementing new practice methods, technologies and resources; leading change/enablement routines to to equip HR and business users with training and materials. • Using PNC’s Leadership Standards, develops and leads teams of high performing workforce analysts and advisors who drive PNC’s workforce planning practice, provide scalable insights, and measure a plan’s impact on workforce spend and productivity. Ensures actions plans are translated into execution with clear owners, timelines and benefit tracking. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Manages cross-functional teams to improve line of business planning methods. Defines key line of business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering customer focus, appropriate risk management practices and leadership standards to customers and/or internal partners. Responsible for defining and implementing business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations. Creates solutions to meet business operational and financial objectives. Identifies and executes opportunities that add value to the business and to achieve business goals. Develops strong partnerships with key decision makers to ensure cross-business and cross-functional alignment and synergy. Leads a team that develops and implements best practices and learning plans to meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree.
• Industry experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Business Development
• Business Intelligence (BI)
• Competitive Advantages
• Competitive Strategies
• Data Integration
• Data Mining
• Strategic Planning
• Higher level education such as a Masters degree, PhD, or certifications is desirable.

Responsibilities

• Manages cross-functional teams to improve line of business planning methods.
• Defines key line of business initiatives and growth strategies and programs that will drive line of business objectives.
• Demonstrates commitment to quality by delivering customer focus, appropriate risk management practices and leadership standards to customers and/or internal partners.
• Responsible for defining and implementing business planning processes.
• Designs strategic plans based on forecasts, and provides improvement recommendations.
• Creates solutions to meet business operational and financial objectives.
• Identifies and executes opportunities that add value to the business and to achieve business goals.
• Develops strong partnerships with key decision makers to ensure cross-business and cross-functional alignment and synergy.
• Leads a team that develops and implements best practices and learning plans to meet business objectives.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level