Business Expansion and Strategy Manager - Less Than Truckload

Total Quality Logistics, Inc. • Cincinnati, OH

44d

About The Position

As a Business Expansion and Strategy Manager for TQL's Less-Than-Truckload (LTL) department you will be a key driver of innovation and growth as you help lead the launch and expansion of new business lines. You'll conduct in-depth research, develop strategic plans and implement scalable operations and processes that enhance service quality, drive efficiency and support long-term profitability across the organization.

Requirements

• Bachelor's degree in business or a related field
• 3-5 years of experience in project management or business leadership
• Proficiency in Microsoft Office, especially Excel
• Experience in customer-facing roles
• Proven success leading change management initiatives across cross-functional teams
• Strong organizational skills with the ability to manage multiple projects in a fast-paced environment
• Strategic mindset with attention to tactical details and a bias for action
• Excellent communication skills with the ability to tailor messaging to different audiences
• Knowledge of the transportation or logistics industry is preferred

Nice To Haves

• Knowledge of the transportation or logistics industry is preferred

Responsibilities

• Drive the expansion of existing and new LTL service lines in alignment with TQL's strategic growth initiatives
• Conduct LTL business gap analyses to assess current vs. target state operations and recommend actionable strategies
• Identify, lead and implement risk management and continuous improvement projects
• Manage cross-functional teams to ensure projects are delivered on time and within budget
• Support change management efforts through effective communication and training across teams and departments
• Deliver ad-hoc reporting and performance analysis to evaluate the success of new initiatives
• Lead and develop a small team responsible for customer onboarding, operational best practices, and performance reporting

Benefits

• Comprehensive benefits package including health, dental and vision coverage and 401(k) with company match
• Paid relocation to Cincinnati, OH
• Join an industry leader with a well-established, respected brand
• Unmatched opportunity through the explosive growth of existing business and new services
• Certified Great Place to Work with 800+ lifetime workplace award wins

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Support Activities for Transportation
• Number of Employees: 1,001-5,000 employees