Business Development Specialist - Plaza Infiniti

MileOne Autogroup•Creve Coeur, MO

About The Position

Plaza Infiniti in Creve Coeur is now under the umbrella of fast-growing MileOne Autogroup, and we are seeking a customer-centric team player for our elite team in the full-time role of Business Development Specialist. This is a Monday through Friday position, no Saturdays. As a Business Development Specialist you will respond to internet customer inquiries, assist with handling the leads and the internet listings, make follow up phone calls and set up appointments with potential customers for the sales team to take over the selling process. Experience Everything MileOne has to Offer: - Competitive compensation - Training and mentoring - Great opportunities for advancement - Positive, success driven work environment Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more. MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications. #STL MileOne Autogroup represents 73 franchises with 25 automotive brands and operates 56 service centers in Maryland, Pennsylvania, Virginia, North Carolina, Delaware and Missouri. Its portfolio includes the Heritage, Herb Gordon, Annapolis, MotorWorld, Hall and Plaza Motors divisions. We are the largest automotive sales and service network in the region with our corporate office located in Towson, Maryland. We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.

Requirements

2 years of call center experience and customer service skills
Ability to multi-task
Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals
Great attitude with a high-energy personality

Nice To Haves

Dealership experience preferred

Responsibilities

Receive all inbound sales calls and set appointments in the service department.
Support on-line customers by setting appointments.
Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
Continually learn about services offered, recalls, product updates, features, accessories, inventory and their benefits to the customer.