SupplyHouse.com-posted 5 days ago
$75,000 - $95,000/Yr
Full-time • Mid Level
Remote
1,001-5,000 employees

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Business Development Specialist to join our Business Development Team. This individual will report into our Sr. Manager of Business Development and is responsible for building strong relationships with professional trade customers and executing a strategic sales approach to profitably grow sales across assigned accounts. This role supports the company’s mission to increase market share and deliver exceptional value to our customers, while negotiating bids, developing tailored solutions, closing sales, and resolving issues efficiently. If you enjoy managing the full sales cycle for a designated portfolio, identifying sales opportunities, and managing a dynamic pipeline, we want to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel up to 30% of the year, including to our Melville, NY headquarters up to 3 times per year for internal meetings and team building activities, to meet with potential clients, build relationships, and better understand their business needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

  • Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies
  • Forge and nurture partnerships with new customers to generate additional revenue streams
  • Pursue leads and progress them through the sales cycle
  • Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies
  • Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences
  • Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge
  • Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet
  • Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues
  • Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap
  • Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management
  • Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records
  • Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations
  • Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors
  • Optimize bidding strategies and build partnerships to acquire the business of new customers
  • Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
  • 3+ years of experience in Sales, Business Development, Account Management, or other related fields
  • 2+ years of experience working with academic institutions and/or government organizations
  • Demonstrated ability to negotiate effectively and develop strong relationships
  • Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation
  • Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment
  • Excellent communication, collaboration, and project management skills, with the ability to work effectively both independently and as part of a team
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
  • Experience working with academic institutions and/or government agencies
  • Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical
  • Experience with Customer Relationship Management (CRM) software, such as Salesforce, for tracking customer outreach and sales leads
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
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