Business Development Specialist

IBC•San Antonio, TX

2d•Onsite

About The Position

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 650 Management Services Job Summary: The Corporate Business Development Specialist (BDS) is responsible for completing performance audits for company recognition programs. The Corporate Business Development Specialist requires a heightened skill set for problem solving, critical thinking, and determining risk. Job Description: ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Complete performance and activity audits for recognition programs company‐wide Review and complete extensive research on performance exceptions as requested by the business line Maintain accuracy for all performance reporting and configuration editors Comprehension of a CRM (Customer Relationship Management) application and its functions Ability to trouble shoot simple issues in the CRM application related to recording activity and audit guidelines for end users Complete development documentation as new CRM enhancements are assigned Test new CRM development for quality assurance purposes Maintain all performance documents related to Recognition Programs and audits; Ensure review and edits occur on an annual basis Maintain collaborative workspace for corporate and market BDS resources Displays acceptable Leadership core competencies, and is committed to continued development of strengths and gaps, in the following categories: Individual Work Characteristics Decision-Making Planning and Organizing Leadership Styles Interpersonal skills Communication skills Other duties as assigned IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas. The bank's success is a result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. Our commitment to "Do More" for the communities we serve permeates our company from top down. The success of IBC and it's 50 consecutive years of growth and profitability are due to strong leadership, customer centric business philosophy and our motto of "Doing More" in our communities. Wait there's more! We offer a comprehensive benefits package, based on eligibility, benefits include: Medical Plan Employer Paid Life Insurance Flexible Spending Program 401k Profit Sharing Program Supplemental Benefit Programs such as: Vision, Dental, Disability Tuition Assistance Program Sick Leave Vacation Paid Holidays

Requirements

Facilitation
Excellent verbal and written communication skills
Active listening
Complex problem-solving
Conflict resolution
Coordination
Critical thinking
Monitoring
Service orientation
Speaking
Social perceptiveness
Time management
Teamwork
Calmness in high stress times
Judgment and decision making
Organization
High School diploma or equivalent
1-2 years relevant work experience or analyst experience
Experience with Microsoft Office products: Excel, Word, PowerPoint, Outlook
Relatable knowledge and experience of Information Technology principles and concepts preferred
Knowledge of banking principles and concepts preferred

Responsibilities

Complete performance and activity audits for recognition programs company‐wide
Review and complete extensive research on performance exceptions as requested by the business line
Maintain accuracy for all performance reporting and configuration editors
Comprehension of a CRM (Customer Relationship Management) application and its functions
Ability to trouble shoot simple issues in the CRM application related to recording activity and audit guidelines for end users
Complete development documentation as new CRM enhancements are assigned
Test new CRM development for quality assurance purposes
Maintain all performance documents related to Recognition Programs and audits; Ensure review and edits occur on an annual basis
Maintain collaborative workspace for corporate and market BDS resources
Displays acceptable Leadership core competencies, and is committed to continued development of strengths and gaps, in the following categories: Individual Work Characteristics Decision-Making Planning and Organizing Leadership Styles Interpersonal skills Communication skills
Other duties as assigned