HudsonAlpha - Business Development Sales Support Associate

HudsonAlpha Institute for Biotechnology • Huntsville, AL

1d • Onsite

About The Position

HudsonAlpha for Biotechnology is a nonprofit life‑science campus dedicated to Genomics research, education, medicine, and economic development. Our campus brings together world‑class researchers, educators, and over 45 biotech companies in a unique environment that fosters innovation and collaboration.

We're seeking a curious and motivated early-career professional to join our Business Development team. In this role, you'll help connect customers to HudsonAlpha's genomics products and services, support the sales pipeline, and ensure an excellent experience from first contact through project completion. You'll learn the full business development cycle in a dynamic environment that sits at the intersection of life sciences, data, and entrepreneurship.

Requirements

• Bachelor's degree (business, marketing, or life science field preferred) or equivalent experience.
• 1–3 years of experience in sales, account support, project coordination, or marketing.
• Strong organizational and interpersonal skills; attention to detail and comfort working with CRM systems (Salesforce experience a plus).
• Natural curiosity about genomics and its real‑world applications-and eagerness to keep learning.
• Positive, customer‑focused attitude and desire to grow into a business development or account management career.
• Must be based in Huntsville, AL and available for on‑site work.
• Ability to work in fast-paced environment and flexibility to adapt to changing priorities and strategies

Responsibilities

• Follow up on leads, conduct needs‑analysis calls, and assist in converting prospects into customers.
• Maintain accurate records and reporting in Salesforce CRM; track quotes, opportunities, and project milestones.
• Support ongoing both standard and custom customer projects, coordinating with lab and finance teams to ensure on‑time, high‑quality delivery.
• Ensure priorities are communicated to cross-functional teams to ensure the success of new and current projects.
• Responsible for Customer Success: engage customers, recommend appropriate upsell services, handle concerns as they arise, and coordinate with internal teams as needed to support the customer.
• Represent HudsonAlpha genomics programs at conferences-handle logistics and follow up with potential collaborators.
• Research and identify prospective customers, conferences, and market opportunities in agriculture, sequencing services, and human genomics.
• Contribute creative ideas for growing our commercial offerings and improving customer engagement.

Benefits

• You'll be part of a mission‑driven community advancing genomic science while developing your skills in sales, marketing, and business operations.
• This is a unique opportunity to contribute to meaningful work with tangible impact-and grow along with an organization shaping the future of biotechnology.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level