Business Development & Sales Specialist

GISP-Non-DGR•Charlotte, NC

14d

About The Position

SUMMARY Drives growth for Goodwill’s Professional Development Programs and fee-for-service contracts. Executes sales strategies, building relationships with prospective clients, and converting leads into revenue. Champions Goodwill’s mission, collaborates with internal teams, and represent the organization at industry events and in the community by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES are listed in order of importance, from most importance to least importance.

Requirements

Bachelor’s degree (B.A.) from a four-year college or university in Business, or related field and five to seven years of sales experience or related activities, or equivalent combination of education and five to seven years sales experience, preferably selling services or training programs.
Valid Driver's License (Class C), car insurance and reliable automobile required.

Responsibilities

Leads and executes comprehensive sales strategies to maximize diverse contract growth for Goodwill’s Professional Development Programs and Services.
Identifies, qualifies, and acquires new customers via phone, in-person visits, social media, networking, and community events.
Builds and sustains long-term relationships with clients, industry partners, and stakeholders.
Prepares proposals, delivers presentations, and negotiates contract prices within bill rate guidelines.
Articulates the value and impact of Goodwill’s Professional Development Programs and Services to potential clients.
Represents Goodwill’s Professional Development Programs and Services in industry events, conferences, expos and networking activities to expand reach and visibility.
Remains informed of industry trends, competitor activities, and market developments.
Works closely with workforce services and internal teams to align sales opportunities with organizational goals and ensures contract offerings support workforce development objectives.
Tracks sales activities, pipeline, and outcomes using Customer Relationship Management (CRM) System, internal systems and reporting tools.
Ensures new customer and sales data are entered into databases and customer files. Maintains data quality and integrity.
Engages in strategic conversations with companies regarding enhancing their employees’ careers and skills, demonstrating how Goodwill’s Professional Development Programs and Services meet their needs.
Manages, grows, and reports on active and potential accounts.
Finalizes agreements in collaboration with Legal & Compliance teams.