Customer Call Center

Razzari Auto Center•Merced, CA

About The Position

We are looking for a motivated and ambitious representative to assist in building our business and giving great customer service! The Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries Manages all incoming sales (either phone or internet) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc Helps follow up with phone and internet sales leads Other tasks as assigned

Requirements

High school diploma or equivalent is required
Previous experience in a similar position (administrative, clerical, call center, customer service, etc.
Enthusiastic with high energy throughout the sales workday
Outgoing with a friendly personality, especially while handling objections & negotiating pricing
He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills
Highly Professional and dependable
Strong organizational and time management skills
Outstanding communication skills
Professional appearance and work ethic
Must have a clean & valid driver’s license
Must be willing to submit to a drug screen prior to employment

Responsibilities

answers incoming telephone calls
greets visitors
receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries
Manages all incoming sales (either phone or internet) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc
Helps follow up with phone and internet sales leads
Other tasks as assigned