Business Development Representative

Stevens Point Auto Center•Stevens Point, WI

37d

About The Position

As a Business Development Representative, you will be the liaison between our guest's and their future vehicle purchase. We strive in prioritizing the guest experience and our people at all times. You will be contacting inbound and outbound vehicle inquiries within a timely manor, to assist the guest in their vehicle process by answering simple vehicle questions, scheduling test-drive appointments and following up with guest to ensure their needs are met. Ongoing training and support will be provided on vehicle information to help in assisting customers vehicle questions, staying up to date with market changes and providing the upmost guest experience. Our vision is to be so effective that we are able to be helpful to others. The Rydell company sets every employee up for the greatest success possible. We are extremely passionate about what we do and it reflects in our every day process with customer service being our top priority. At Stevens Point Auto center we offer three brands, Ford, Hyundai and Volkswagen and a used car division all under one roof. We have a world class service/parts and collision center on site as well making it a one stop shop for everything automotive. The Rydell Company has a great history of community involvement as well! If you have ever thought about working in the auto industry, now is the time. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Requirements

Strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer and phone skills
Willing to submit to a pre-employment background check & drug screen

Responsibilities

Answer inbound customer calls and establish follows-up with sales appointments
Respond promptly to inbound internet, phone and text inquiries through our CRM
Provide customers with initial product information & direct them to the appropriate dealership resources
Set appointments for guests to come into our dealership
Follow up with leads that are unresponsive, have not purchased and no-show/canceled appointments
Participate in team environment - keeping positive and upbeat relationship with teammates and department
Utilize activity/appointment tracking system daily
Strive to hit personal and team daily/monthly goals