Business Development Representative
About The Position
Dave Kirk Chevrolet GMC is part of Victory Automotive Group, a family-owned and operated business since 1997 with over 50 locations nationwide. We are committed to providing exceptional service to our customers, employees, and communities while representing the finest brands in the automotive industry. Our team values professionalism, continuous improvement, and delivering a positive customer experience. We are seeking a motivated and professional Business Development Representative (BDC) to join our team. In this role, you will be the first point of contact for incoming sales and service inquiries. You will handle calls, greet visitors, and support the Sales and Service departments with administrative duties to ensure smooth operations and excellent customer service.
Requirements
- High school diploma or GED required
- Professional and dependable with a strong work ethic
- Excellent organizational and time management skills
- Proficient with computers, internet, and Microsoft Office applications
- Strong verbal and written communication skills
- Professional appearance and interpersonal skills
Nice To Haves
- Previous experience in administrative, clerical, call center, or customer service roles preferred
- Basic knowledge of the automotive industry is a plus
- Experience with dealership software and Reynolds and Reynolds systems is beneficial
Responsibilities
- Manage incoming sales and service appointment requests via phone and internet
- Schedule, confirm, and follow up on appointments, including missed appointments
- Coordinate customer questions and issues with relevant departments
- Track sold vehicles and maintain hot sheets
- Confirm special order parts availability
- Assist with follow-up on phone and internet sales leads
- Maintain paperwork, records, and prepare necessary documentation
- Provide general administrative support to Sales and Service teams
- Perform additional duties as assigned
Benefits
- Tremendous product & inventory
- Ongoing company-wide training
- Strong company reputation
- Growth opportunities
- Professional, enthusiastic & supportive working environment
- comprehensive training
- competitive compensation
- unparalleled benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
