Business Development Representitive

Sponsler Donley Ford Mt. Vernon•Mt Vernon, OH

29d•$41,000 - $50,000

About The Position

Sponsler Automotive is looking for TWO Business Development Representatives (BDC) to join our growing team helping to ensure all stores within our auto group are successful. In this role, you will communicate with customers who have expressed interest in a vehicle online or by phone, answer questions, gather information, and schedule dealership appointments. You will also assist our sales managers with initial deal information and appointment preparation to ensure customers have a smooth buying experience when they arrive. This position is perfect for someone who enjoys talking with customers, staying organized, and working in a fast-paced environment. A knowledge or passion for cars never hurts either. Compensation: $17/hour + performance bonuses Typical earnings: $41,000 – $50,000 per year

Requirements

Customer service, retail, hospitality, or call center experience preferred
Strong communication skills
Positive, team-oriented attitude
Comfortable using computers and CRM systems
Organized and able to multitask
Valid driver’s license
No Automotive Experience Needed

Responsibilities

Answer inbound sales calls and internet leads
Respond to customers via phone, email, text, and chat
Schedule and confirm dealership appointments
Gather customer information including trade, financing, and vehicle needs
Provide basic vehicle and financing information
Follow up with customers who are not ready to purchase
Track all activity in the CRM system
Work closely with Business Development Director and the BDC team lead to help customers move to the next step in the buying process