Business Development Representative

Caring Transitions • Silver Spring, MD

13d • $20 - $25

About The Position

If you want to be an essential part of a business that serves others, feel connected to people who value your work, and enjoy a flexible schedule with local travel, we'd love to hear from you. Every relationship you nurture helps a senior family get the support they need at exactly the right moment.
This is a relationship role, not a cold-calling role. Our owner is the face of the business and leads all high-value partner introductions and consultations. Your job is to make sure those relationships never go cold. You'll keep our referral partner pipeline organized and active, following up consistently, maintaining CRM records, scheduling touchpoints, and ensuring no contact falls through the cracks. As our business grows, there is a clear path for this role to expand into additional hours and broader responsibilities.

Requirements

• Highly organized with exceptional follow-through - you close every loop
• Warm, professional, and comfortable communicating by phone and email on someone else's behalf
• Self-directed and self-motivated - you manage your own schedule and don't need to be reminded to follow up
• A coachable professional who values a franchise system and is committed to following an established brand playbook
• High integrity - partners and clients will interact with you as a direct extension of the owner
• Genuine respect and compassion for seniors and their families
• Comfortable in a growing business - you have the grit to solve problems independently
• Familiarity with CRM tools
• Proficient with MS Office, comfortable adopting new apps
• Social media proficiency (Facebook, LinkedIn, Instagram)
• 2+ years in sales, marketing, business development, or a coordination role

Nice To Haves

• Established connections within the local senior living, senior care, or real estate community (highly desirable)
• Space planning, staging, or interior layout experience is a bonus - not required
• Associate's degree preferred, or equivalent combination of education and experience

Responsibilities

• Maintain consistent follow-up with referral partners on behalf of the owner - senior living communities, realtors, estate attorneys, hospice providers, and healthcare organizations
• Schedule and confirm meetings, touchpoint calls, and check-ins for the owner's partner visits
• Provide regular updates to existing partners on our services and client outcomes
• Deliver thank-you cards, appreciation materials, and branded collateral to referral partners
• Capture photos, quotes, and testimonials during visits for use in marketing content
• Keep CRM system current - contacts, activity logs, follow-up dates, and partner notes
• Track pipeline activity and provide weekly progress reports to the owner
• Support social media activity, community event coordination, and materials distribution
• Attend local networking events, coalitions, and senior service groups alongside or on behalf of the owner
• Assist with client intake scheduling and coordination as needed

Benefits

• $20-$25/hr based on experience, plus performance incentives
• 15-20 hours/week with flexible scheduling and local travel
• The opportunity to make a meaningful difference in the lives of seniors and their families every single day
• A supportive, encouraging team that values your work
• Strong brand reputation and an established franchise system behind you
• Mileage reimbursement for territory travel
• Growth path to additional hours and expanded responsibilities as the business scales
• 90-day probationary period with formal review
• Biweekly pay

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees