Business Development Representative

Pride Motor Group•Lynn, MA

About The Position

Pride Kia is a very busy dealership on the Lynnway in Lynn MA. We are seeking an individual that is motivated to succeed, possesses a positive attitude and strong commitment to customer service to join our Sales Team and help bring our Automotive Dealership to the next level. You will be responsible for managing email leads, texts and incoming calls and to furnish potential customers with information about Pride Motor Group's New Kia, Hyundai and Preowned vehicles. The essential functions of the BDC Rep are as follows: Essential Job Functions : Downloads and follows up on all dealership manifest and opportunities lists. Answers all inbound profit center calls – sales, service, parts and body shop. Makes outbound prospecting calls inviting prospects to the dealership. Make CSI follow-up calls. Contacts all no-shows to reschedule missed appointments. Advises customers on special-order parts status, appointment reminders, and recall campaigns. Works on service drive contacting customers for test drive opportunities.

Requirements

A positive mental attitude
Excellent communication skills
Prior BDC experienced preferred
Strong product knowledge
Honest & trustworthy individual
Effective time management skills

Nice To Haves

Prior BDC experienced preferred

Responsibilities

Downloads and follows up on all dealership manifest and opportunities lists.
Answers all inbound profit center calls – sales, service, parts and body shop.
Makes outbound prospecting calls inviting prospects to the dealership.
Make CSI follow-up calls.
Contacts all no-shows to reschedule missed appointments.
Advises customers on special-order parts status, appointment reminders, and recall campaigns.
Works on service drive contacting customers for test drive opportunities.