Business Development Representative

Crest Ford Flat Rock•Flat Rock, MI

18d

About The Position

Do you have good phone skills and enjoy working with customers? Why wait to make a career out of doing what you love? At Crest Ford, we have a great opportunity to learn our business. Get started at our family owned and operated dealership. We offer our employees comprehensive benefits, competitive pay, and opportunities for growth. If you're interested in joining our team, apply today. What We Offer Compensation is based on experience Great benefits, including medical, dental, and vision insurance Paid Time off Paid Parental Leave 401(k) with company match

Requirements

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
Pass a background check and drug screening

Responsibilities

Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily