Business Development Representative / BDR - Full Time -Milford Toyota
About The Position
The Hertrich Family of Dealerships is looking for a talented customer service representative to continue to develop and maintain relationships and meet our customer's needs over the phone. About Us: Join the Hertrich Family of Dealerships, an award-winning network of 24 dealerships, 15 collision centers, and 18 automotive brands across the Delmarva Peninsula. For over three generations, we've been a family-driven company with a strong commitment to supporting local communities and charitable organizations. We are a fast-growing, innovative team that values integrity, accountability, and excellence. If you're motivated, enthusiastic, and ready to make an impact, we'd love for you to join our dynamic team.
Requirements
- Call center or customer service experience is highly preferred
- Strong motivation and persistence to succeed
- Proficient in using computers and the internet
- Energetic, enthusiastic, and organized with excellent communication skills
- Strong phone etiquette and customer service orientation
- A solid work ethic with a passion for providing superior service
- Ability to work flexible hours, including nights and weekends
- Must be a self-starter with an outgoing, customer-focused personality
- High school diploma or GED required
Responsibilities
- Answering inbound calls and building lasting client relationships, delivering an unparalleled customer experience
- Scheduling appointments and following up on customer satisfaction
- Greeting customers both in-person and over the phone
- Developing rapport with prospective buyers and generating leads
- Maintaining and updating online inventory listings on various websites
- Effectively demonstrating product features and values to customers
- Ensuring accurate completion of transaction paperwork and making follow-up sales & service calls
- Initiating and maintaining communication with customers via phone, email, and internet leads to set appointments
- Performing other duties as assigned by management
Benefits
- Competitive Pay Plans
- Comprehensive Medical Insurance for Employees & Families
- Dental, Vision & Life Insurance options
- Short- & Long-Term Disability Plans
- Paid Vacation, Paid Holidays, Paid Personal/Sick Days
- 401(k) Plan with Employer Match
- Employee Purchase Discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
