Business Development Representative Manager

Epicor • Minneapolis, MN

4d • Hybrid

About The Position

As a Business Development Representative Manager, you will lead a team of BDRs responsible for generating new business and cultivating leads for the outside sales team. You will be responsible for managing the end-to-end business development process, including planning, building, and optimizing the sales pipeline. We are seeking applicants with strong leadership skills, proven experience in lead generation, and the ability to drive measurable results through strategic campaigns and team development. At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners . Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Requirements

• Bachelor’s degree or equivalent experience
• 4+ years in customer service, call center, or inside sales roles, and experience in related industries such as manufacturing, distribution, retail, lumber, or automotive
• Minimum of 2 years in management, team leadership, or prospecting enablement roles
• Knowledge of marketing and sales processes

Nice To Haves

• 4+ years of experience managing a lead generation team with a proven track record of achieving goals
• Previous experience in inbound and outbound lead generation and hands-on expertise with Salesforce
• Excellent interpersonal and team management skills, with strong analytical and organizational capabilities

Responsibilities

• Manage the BDR team, including recruiting, onboarding, training, and conducting career development conversations to foster growth
• Establish and execute prospecting and lead generation programs, designing multi-touch campaigns to generate high-quality sales leads
• Track and report on marketing campaign performance, making adjustments to improve results and lead quality
• Guide BDRs to focus outreach activities on the right segments, target audiences, and messaging for maximum impact
• Monitor and manage the lead funnel, assess lead quality through KPIs, and collaborate with marketing and sales teams to accelerate lead movement and ensure SLA compliance
• Work effectively with key stakeholders across sales, marketing operations, brand, and communications to align strategies and objectives

Benefits

• Competitive Pay & Benefits
• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees