Business Development Representative, AI Trust Solutions (Contractor)

TrustLab•San Mateo, CA

10d•Hybrid

About The Position

TrustLab is a Series-A, VC-backed startup founded by ex-Google executives and industry leaders in AI and digital Trust & Safety. We build AI + human evaluation systems that help enterprises deploy AI agents and GenAI applications with confidence, safety, and measurable quality. Since 2019, we’ve partnered with some of the world’s largest technology platforms, media companies, and governments. Today, we’re expanding into our next major product chapter: SuperviseAI, a platform for monitoring, evaluating, and improving AI agents in production. Our mission with this new product offering is simple but ambitious: make AI systems more predictable, trustworthy, and aligned with real-world outcomes. This is not a traditional BDR role. You’ll be one of the first go-to-market hires supporting SuperviseAI at a critical inflection point. Your work will directly shape: Which customers we build with How we position AI agent oversight as a category How the product evolves based on real customer signals You will work closely with the CEO, product, and engineering leadership to identify, engage, and secure 2–3 design-partner customers who will help define the future of SuperviseAI. If you’re excited by early-stage ambiguity, technical conversations, and having real influence well beyond “setting meetings,” this role is for you.

Requirements

2+ years in business development, sales, partnerships, or a similar customer-facing role
Comfort operating in early-stage environments where playbooks are still being written
Bias toward action, experimentation, and continuous improvement
Strong interest in AI agents, GenAI applications, and how real companies deploy them
Ability (or eagerness) to understand and explain technical concepts at a high level
Excited to help educate the market on a new category (AI agent oversight & evaluation)
Clear, confident written and verbal communicator
Comfortable engaging senior technical and business leaders
Able to ask smart questions and guide discovery conversations
Fluent with LinkedIn, Google Workspace, and modern prospecting tools
Experience using outreach automation tools (e.g., HeyReach, Apollo, HubSpot, etc.)
Highly organized and able to manage parallel outreach and follow-ups

Responsibilities

Pipeline & Market Creation: Build top-of-funnel pipeline through thoughtful outbound: cold outreach, warm intros, referrals, and ecosystem connections
Target senior stakeholders (VP+, Head of AI/ML, AI Platform, Product, Trust & Safety, Compliance)
Develop compelling, informed outreach that resonates with teams deploying AI agents and GenAI apps
Design Partner Acquisition: Identify companies that are strong candidates for early Proof-of-Concept and design partnerships
Qualify prospects based on technical maturity, urgency, and feedback potential
Help structure early conversations that balance sales, discovery, and co-creation
Product & ICP Feedback Loop: Act as a frontline signal-gatherer for: Customer pain points Buying triggers Competitive alternatives Language that resonates (or doesn’t)
Synthesize insights back to product and leadership to refine ICP, messaging, and roadmap priorities
Executive-Level Collaboration: Partner directly with the CEO and leadership team to move high-value prospects forward
Help prep conversations, demos, and follow-ups for senior-level meetings
Learn how early enterprise deals are shaped from first touch through design partnership
Sales Operations & Rigor: Maintain strong outreach velocity across email, LinkedIn, and calls
Own CRM hygiene, pipeline tracking, and experiment-driven iteration on outreach strategies
Continuously refine sequences, targeting, and messaging based on performance data