Business Development Relationship Officer

Premier America Credit Union•Chatsworth, CA

4d•$90,000

About The Position

At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today’s needs and reach tomorrow’s dreams. As a Business Development Relationship Officer (BDRO), you will be at the forefront of sourcing, developing, and managing relationships with small to midsized business clients. You will drive deposit and loan growth by identifying new business opportunities, deepening existing relationships, and serving as a trusted advisor. The role centers on direct business development and relationship management, consistent with industry standards. Come grow with us and be part of growth and the Premier America family! Overview: The Business Development Relationship Officer (BDRO) is responsible for sourcing, developing, and managing relationships with small to midsized business clients. This role focuses on driving deposit and loan growth by identifying new business opportunities, deepening existing relationships, and serving as a trusted advisor. The BDRO builds and manages a portfolio of business clients, ensures high levels of satisfaction and retention, and collaborates with internal teams to deliver seamless client experiences, all while maintaining compliance with applicable regulations and staying informed of industry trends.

Requirements

3–5 years of experience in business banking, commercial lending, or a similar client-facing sales role
Strong knowledge of commercial banking products and services
Excellent communication, negotiation, and relationship management skills
Ability to analyze financial statements and assess creditworthiness
Proficiency with CRM systems and Microsoft Office applications
High school graduate or equivalent
Ability to work well under pressure
Ability to use a personal computer and related software applications including Microsoft Word or Excel
Knowledge of credit union core deposit and lending products

Responsibilities

Proactively identify and pursue new business opportunities with small to midsized businesses, including deposits, loans, and treasury management services.
Build and manage a portfolio of business clients, ensuring high levels of satisfaction, retention, and portfolio quality.
Develop and maintain a pipeline of qualified prospects through networking, referrals, and active participation in community organizations and events.
Conduct needs assessments and recommends appropriate banking solutions tailored to each client’s business objectives.
Negotiate terms, structure deals, and coordinate with internal partners to ensure smooth onboarding and delivery of services.
Monitor portfolio performance, including credit quality and risk assessment, and take action to address concerns.
Actively cross-sell the credit union’s full suite of products and services to meet client’s needs.
Collaborate closely with credit, operations, product, and other internal teams to deliver seamless client experiences.
Stay informed of industry trends, competitor offerings, and regulatory changes impacting business clients.
Prepare and submit regular reports on business development activities, pipeline status, and results.
Ensure strict compliance with all applicable banking regulations, policies, and procedures.