Business Development & Planning Executive - FC ATM Market Strategy

Bank of America•Charlotte, NC

2d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for improving the profitability of product lines, developing the strategic marketing direction of the line of business, defining the objectives for the product set, establishing and managing pricing for each product, and ensuring that we are integrating the business with partners and the general bank. This role is responsible for oversight and business integration of the Financial Center (FC) and in-person channel strategy and operations , with select delivery responsibilities for large-scale, complex initiatives. The position ensures strategic alignment, flawless execution, and integration across multiple Lines of Business (LOBs), functions and business partners. Key expectations include: Acting as the integration leader across Consumer and Enterprise teams to ensure transparency, collaboration, and stakeholder engagement Driving strategy execution and operational readiness for initiatives impacting FC associates and client experience. Overseeing intake and governance processes for business change requests (e.g., role/responsibility, procedures, tools), associate capacity, readiness or training, and ensure stakeholder agreement on all changes. Delivering larger, complex transformation initiatives without disrupting current state operations.

Requirements

10+ years of experience in financial services, business operations, strategy, or large‑scale program delivery within a complex, matrixed organization.
7+ years of leadership experience, including leading cross‑functional teams and managing senior‑level stakeholder partnerships.
Proven success leading enterprise‑wide strategic initiatives and driving integration across multiple Lines of Business, functions, and stakeholder groups.
Expertise in large‑scale transformation, operational readiness, and end‑to‑end delivery without disrupting business‑as‑usual (BAU) operations.
Proven ability to lead complex program portfolios, leveraging project management methodologies (Agile, Waterfall)
Strong background in governance management, including intake, prioritization, capacity/resource planning, and enterprise change processes.
Exceptional executive‑level communication skills, including preparing board‑ or investor‑ready materials, strategic business reviews, and enterprise reporting.
Demonstrated ability to influence, negotiate, and drive alignment across senior leaders and diverse stakeholder groups in a highly matrixed environment.
Strong analytical skills with the ability to leverage data and dashboards to drive insight‑based decision‑making.
Business Acumen
Decision Making
Presentation Skills
Relationship Building
Strategic Thinking
Critical Thinking
Oral Communications
Stakeholder Management
Strategy Planning and Development
Written Communications
Data Visualization
Inclusive Leadership
Influence
Workforce Planning

Nice To Haves

Bachelor’s degree in related field
Financial Center experience

Responsibilities

Drives execution of key strategic initiatives, developing and maintaining strong relationships with all Lines of Business and key stakeholders to facilitate delivery aligned to business and client strategies
Serve as the primary integration point across Technology, Fraud, Risk, Digital, Consumer, and other key partners to ensure end-to-end alignment and transparency
Lead governance processes for intake, readiness assessments, and stakeholder alignment on all changes
Ensures strong engagement and adherence to risk management and operational risk policies and processes
Manage associate capacity planning and ensure changes do not disrupt BAU operations
Oversee flawless delivery of initiatives, including project management and operational readiness
Oversee project management support, dashboards, routines, and executive communications
Provide executive-level business support, including investor relations packages, business review/forecasts, strategic reporting and cross-LOB work efforts such as enterprise ECom surveys and communications
Oversee and coordinate FCAMS team objective and planning actions, performance roadmap, associate learning and development, associate engagement & inclusion and other business support activities
This position may also have responsibilities for managing associates.
Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.
Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.
Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.
Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.
People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.
Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.
Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.
Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.

Benefits

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
This role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume