Business Development Officer

GATEKEEPER SYSTEMS • Lake Forest, CA

6d • Remote

About The Position

At Gatekeeper Systems, we’re revolutionizing retail loss prevention and customer safety through a powerful combination of physical deterrents and cutting-edge technology—including AI, computer vision, and facial recognition. As a global leader with over 25 years of industry excellence and a growing, diverse team of 500 employees across offices in North America, Europe, Australia, and Asia, we’re driven by innovation, integrity, and impact. Join us and be part of a mission-focused team that’s making a real difference in the future of retail, providing innovative solutions and services that redefine industry standards.

This is a remote position open to candidates in the United States.

The Business Development Officer (BDO) is responsible for driving net-new revenue growth through strategic prospecting, new logo acquisition, and expansion of Gatekeeper’s presence within targeted retail segments. This role owns the front end of the growth engine—identifying, developing, and closing complex sales opportunities while building trusted relationships with senior decision-makers.

The BDO partners closely with Sales Leadership, Marketing, Product, and Customer Success to deliver differentiated solutions that solve customer problems and generate measurable ROI.

Requirements

• 7+ years of B2B sales or business development experience, preferably in retail, loss prevention, SaaS, or technology-enabled solutions
• Proven success selling complex, high-value solutions with multi-year contracts to senior and executive-level buyers
• Demonstrated ability to generate pipeline and close net-new business, with a consistent history of meeting or exceeding revenue targets
• Strong understanding of retail operations, asset protection, store systems, and data/privacy considerations
• Experience managing RFPs and navigating long, consultative sales cycles involving multiple stakeholders
• Experience with retail technology, loss prevention, computer vision, biometric systems, security solutions, or SaaS/capital solutions
• Comfortable operating independently with high accountability for results in a fast-paced, growth-oriented environment
• Consultative, data-driven, and highly organized, with strong CRM discipline and forecasting accuracy
• Executive presence with exceptional communication, presentation, and influence skills
• Entrepreneurial mindset with a strong bias toward action, ownership, and results
• Remote (US based) with regular travel up to 50% to customer sites and industry events

Nice To Haves

• Experience selling into retail environments (including big box, grocery, specialty retail, or multi-site operators) strongly preferred
• Advanced coursework or certifications in sales, negotiation, or leadership (e.g., professional sales training, executive education) a plus

Responsibilities

• Own and execute a net-new business development strategy within assigned territories, verticals, or strategic accounts
• Build and maintain a strong pipeline through proactive prospecting, networking, and market engagement
• Lead complex, consultative sales cycles from discovery through close, including multi-stakeholder and executive-level engagements
• Clearly articulate Gatekeeper’s value proposition and ROI across operational, financial, and risk-reduction dimensions
• Identify opportunities for cross-sell and upsell of products and services to maximize customer lifetime value
• Navigate RFPs, pricing strategy, proposals, and contract negotiations in partnership with internal stakeholders
• Develop deep understanding of customer business models, pain points, and industry trends
• Provide competitive and market intelligence to inform product positioning and go-to-market strategy
• Partner with Marketing on campaigns, trade events, and targeted outreach initiatives
• Collaborate with Product, Technical, and Customer Success teams to ensure solutions are sold accurately and implemented effectively
• Provide structured debriefs and insights from customer meetings to internal teams
• Deliver accurate sales forecasting and pipeline reporting through CRM systems

Benefits

• Attractive Total Compensation Package, including annual bonus
• Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/LTD insurance; FSA/HSA options.
• 401(k) Plan with Employer Match
• Generous Paid Time Off (PTO) policy
• Observance of 11 paid company holidays
• Various Employee Engagement Events
• Exciting Growth Opportunities
• Positive Company Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees