Business Development Mgr

Central States•South Bend, IN

7d•Onsite

About The Position

Come be an Employee-Owner of one of the nation’s largest producers of metal roofing and siding! We sell, manufacture, build, and distribute metal building components and packages. Since 1988 we’ve grown to over 13 locations nationwide. We make raving fans of our customers with our “right, on time, every time” commitment. So, who are we looking for? People who “Own It” – Commitment to the customer, the company, and each other: You are customer-focused with an eye for detail. You are reliable. People who “Can Do” – Our Attitude: You are an innovative thinker pursuing continuous improvement. You embrace teamwork. You want to positively make an impact and open to change. People who “Act in Love” – Treats others with humility, respect, kindness, honesty, patience, and self-control. You enjoy giving back to your community. We take great pride in the communities we live in, so we give back with our time and talents. Each year you can take paid time off to support a cause close to your heart. And what will you do? Summary: The Business Development Manager is a revenue-generating, field-based role responsible for managing and growing existing customer accounts within an assigned territory. This position focuses on building strong, in-person relationships, understanding customer business needs, delivering tailored solutions, and driving revenue growth through proactive service and strategic support.

Requirements

Minimum Required: Bachelor’s degree in a relative field or equivalent job experience.
Three years of proven experience meeting/exceeding sales goals
Three years Field Sales Experience
Three years' experience with CRM Systems
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM systems to manage customer data, reporting, and create effective product displays and customer-facing presentations.
Professionalism in every customer interaction along with consistent demonstration of Central States’ core values: Own It – Commitment to customer, company, and each other. Can Do – Team Player, Open to Change, & Pursuing continuous improvement. Act in Love – Treating others with humility, respectfulness, kindness, honesty, patience, and self-control.

Nice To Haves

Metal Industry experience

Responsibilities

Serve as the primary field-based representative of Central States by fostering strong customer relationships, delivering on-site value, supporting ongoing customer success, and maintaining professional product displays with current marketing materials.
Own all new business development responsibilities, including acquiring and activating new accounts, prospecting target markets, conducting cold calls and field visits, leveraging referrals and research, and positioning Central States as the supplier of choice.
Develop and execute strategic sales and territory plans that prioritize high-impact accounts, identify new opportunities, balance customer visits with follow-ups, and drive achievement of territory goals such as pounds sold, customer growth, and year-over-year revenue.
Establish a strong in-person regional presence by visiting prospective and existing customers, observing competitive activity, gathering market intelligence, and uncovering opportunities for new products, improvements, or innovation.
Manage, grow, and recover accounts within the territory by re-engaging underperforming or lost customers, identifying expansion opportunities, and increasing product penetration and customer volume.
Lead customer training on Central States products and the Central Link platform to enhance efficiency, ordering accuracy, tool adoption, and overall customer engagement.
Represent Central States at trade shows, industry events, and customer functions to strengthen brand visibility, reinforce partnerships, and support sales initiatives.
Collaborate cross-functionally with Inside Sales, Operations, Quality, and Marketing to support customer needs, resolve issues, and maintain alignment on territory priorities and customer expectations.
Proactively address and resolve quality concerns through on-site visits, partnership with the Corporate Quality Team, guided warranty support, and customer-focused issue resolution.
Maintain accurate CRM documentation including visit notes, updated contacts, account changes, follow-up actions, and use social media to actively grow brand awareness, promote company values, and enhance visibility with customers, employees, industry partners, and candidates.
Act as a strategic advisor and advocate for customers by aligning Central States’ products and services with their goals while demonstrating the company’s core values: Own It, Can Do, and Act In Love.
Performs other duties and activities related to the department as necessary to support overall operations and responsibilities, even if not specifically listed above.

Benefits

At Central States, we are an ESOP. That means each one of our employees is an owner of the company and receives an allocation of stock every year. This allows all our employees to share in the wealth and success of the company. We also offer:
401K Match
Education assistance available – Up to $5,250 each year
Profit-Sharing bonus
Medical
Dental
Vision
Holiday pay
Vacation pay
Employee Assistance Program providing Confidential Emotional Support, Work and Lifestyle Support, Legal Guidance, Financial Resources and Digital Support
Care Guides to help employees navigate the complex healthcare system
Life insurance – 1.5x annual salary – 100% employer paid
Wellness Program – earn up to $1,200 annually when enrolling in a medical plan!
Health Savings Accounts
Flexible Spending Accounts
Short-Term Disability
Long-Term Disability – 100% employer paid
Performance based merit increases
SHINE program – Employee Financial Assistance and Dependent Scholarships!