Business Development Manager (Control Panels)

Expanse Electrical•Houston, TX

49d

About The Position

The Business Development Manager is responsible for the future success and growth of the panel shop business. Serve as SME and field specialist for the P/S business. This includes component products, pricing, lead times, construction methods and application engineering expertise. Represents the panel business unit with clients as a senior representative of Expanse. Team with Sales organization (if applicable- based on geography) to pursue panel opportunities in national markets with both new and existing clients. Identify and pursue new business opportunities for Panel business in existing and target markets as agreed with VP of Sales. Ensure all projects and major customer activities are documented in CRM tool Provide consultation and resources to improve Panel shop operations at all facilities. Maintain existing and develop new client relationships. Support client relationships and manage conflict resolution. Has primary responsibility for estimating/quotation completion. Develop vendor relationships and price agreements. Team with John Sutton as necessary to support this effort. Provides input as requested to supporting teams: Inventory, Engineering, MFG, Field Sales, QC, Accounting, and others as needed. Periodic customer service calls to clients for verification of customer satisfaction Work with Sales team to communicate value of our panel offerings and understand market opportunities. Synthesize market needs to help develop new product/services Engage in cross selling efforts where possible with other Expanse business units. Work with clients to develop a forecast of bid and awarded work planning. Create schedules of customer requirements and coordinate with Operations and Estimating to finalize planning. Participate in annual business review to insure alignment with corporate goals and initiatives. Ensure manager is fully and accurately informed of all projects, internal as well as customer issues impacting the perception of the local, national, and global reputation of the firm. Coordinate and collaborate with Operations and Estimating to finalize production planning and confirm with GM approval.

Requirements

Able to clearly articulate solutions to Customer and Project Engineering Teams.
Identify and correct any issues with panel shop department leads by leveraging your training/mentoring capabilities
Demonstrates strong knowledge of Control Panel Design.
Participate in Safety Culture including Stop It Drop It & Behavioral Based Safety.
Strong interpersonal skills with an ability to interact with executive level external and internal clients as well as external team members (architects, contractors, client's representatives, etc.). This position requires the skills to effectively supervise, train, mentor and evaluate several projects simultaneously at various levels within the organization. Must have the ability to develop and cultivate business relationships with existing and prospective clients. Ability to lead individuals that do not directly report to you to deliver superior results in client service.
Graduate of a technical school with emphasis in electrical work or Associate Degree required.
Ability to work under minimal supervision, within broad guidelines of procedures and goals.
Basic knowledge of electrical theory
Thrives in a team environment
Solid work ethic
High level of initiative and personal drive
High aptitude for problem solving and a passion to help customers succeed
Ability to effectively communicate with co-workers, customers, and vendors
Verbal and written communication skills with the ability to maintain professionalism among co-workers and customers
Must be dependable; trustworthy; and possess a positive and productive attitude
Willing and able to work a flexible schedule that includes extended hours
Ability to read and interpret documents such as electrical blueprints, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Comply with all policies related to compliance including expense report management
Conducts annual review of Position Definition and updates as required.

Responsibilities

Serve as SME and field specialist for the P/S business. This includes component products, pricing, lead times, construction methods and application engineering expertise.
Represents the panel business unit with clients as a senior representative of Expanse.
Team with Sales organization (if applicable- based on geography) to pursue panel opportunities in national markets with both new and existing clients.
Identify and pursue new business opportunities for Panel business in existing and target markets as agreed with VP of Sales.
Ensure all projects and major customer activities are documented in CRM tool
Provide consultation and resources to improve Panel shop operations at all facilities.
Maintain existing and develop new client relationships.
Support client relationships and manage conflict resolution.
Has primary responsibility for estimating/quotation completion.
Develop vendor relationships and price agreements. Team with John Sutton as necessary to support this effort.
Provides input as requested to supporting teams: Inventory, Engineering, MFG, Field Sales, QC, Accounting, and others as needed.
Periodic customer service calls to clients for verification of customer satisfaction
Work with Sales team to communicate value of our panel offerings and understand market opportunities.
Synthesize market needs to help develop new product/services
Engage in cross selling efforts where possible with other Expanse business units.
Work with clients to develop a forecast of bid and awarded work planning. Create schedules of customer requirements and coordinate with Operations and Estimating to finalize planning.
Participate in annual business review to insure alignment with corporate goals and initiatives.
Ensure manager is fully and accurately informed of all projects, internal as well as customer issues impacting the perception of the local, national, and global reputation of the firm.
Coordinate and collaborate with Operations and Estimating to finalize production planning and confirm with GM approval.