Business Development Manager

LimeBoston, MA
Remote

About The Position

Lime is looking for a Business Development Manager to support Lime’s growth and operational scaling across the Americas through a mix of commercial execution, strategic planning, and analytical problem-solving. This role focuses on driving internal workstreams that unlock launches, improve commercial processes, and evaluate new growth opportunities—working closely with cross-functional teams (Legal, Finance, Product/Engineering, Operations, Insurance, CX) to deliver measurable outcomes. This role ensures contracts and commercial initiatives move quickly and accurately through approvals and handoffs, enabling smooth launches through clear readiness requirements and strong cross-team coordination. By developing high-quality business cases, it helps prioritize, pilot, and scale the right initiatives for Lime. This role will have a key focus on clarity, structure, analytical rigor, and consistent execution. This is a remote position with a requirement for candidates residing in the United States to maintain effective collaboration across teams.

Requirements

  • Experience in business development operations, commercial strategy, business operations, consulting, or similar roles.
  • Strong strategic mindset with the ability to break down ambiguous problems and prioritize high-impact work.
  • Advanced analytical skills: comfort working with datasets and translating analysis into decisions.
  • Strong business modeling and financial modeling capability (ROI, unit economics, scenario/sensitivity analysis).
  • Excellent cross-functional collaboration and stakeholder management; able to drive progress without formal authority.
  • Strong written communication and documentation skills (clear specs, decision memos, trackers, process docs).
  • Experience supporting integration-related launches or operational rollouts involving multiple internal teams.
  • Familiarity with mobility, marketplaces, or tech-enabled operations.
  • Experience improving contract/onboarding processes and operationalizing cross-team requirements.

Responsibilities

  • Own end-to-end commercial execution and internal deal operations, driving contracts through alignment, approvals, signature, and handoff to delivery teams.
  • Coordinate contract updates, amendments, renewals, and terminations, ensuring documentation quality, compliance, and cross-functional input.
  • Maintain clear trackers, dashboards, and documentation to ensure visibility, accountability, and on-time execution.
  • Enable smooth launches by ensuring commercial readiness requirements are complete and effectively transitioned to technical and operational teams.
  • Triage and resolve post-launch commercial issues (e.g., invoicing discrepancies, scope alignment) in partnership with Finance and operations teams.
  • Improve and standardize onboarding and handoff processes to reduce friction and accelerate delivery.
  • Support strategy development for adjacent growth initiatives that expand access, improve unit economics, and unlock new operational models.
  • Conduct structured opportunity assessments, including market sizing, operational feasibility, risk identification, and pilot design.
  • Define success metrics and support pilot execution planning with regional and central stakeholders.
  • Build robust business and financial models to evaluate pricing, ROI, scenarios, and new initiative performance.
  • Analyze operational and commercial data to identify trends, diagnose issues, and generate actionable recommendations.
  • Drive cross-functional collaboration and process improvements, maintaining scalable templates, playbooks, and governance frameworks.

Benefits

  • Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.
  • Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.
  • Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.
  • Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays.
  • Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.
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