Business Development Manager

HOATalent

5d•$125,000 - $150,000•Hybrid

About The Position

TCC is seeking an experienced and detail-oriented Business Development Manager, Cross-Sell to drive the growth and execution of cross-sell initiatives across TCC Member Companies. This role is responsible for identifying revenue opportunities, launching and managing cross-sell programs, educating internal teams, strengthening client relationships, and ensuring consistent execution across multiple service lines. The ideal candidate is both strategic and hands-on—comfortable analyzing data, managing initiatives end-to-end, navigating frequent client escalations, and collaborating with diverse internal and offshore teams.

Requirements

Bachelor’s degree in Business, Finance, Marketing, or a related field (or equivalent experience).
7+ years of experience in business development, revenue growth, or cross-sell initiatives.
Proven experience working across multiple service lines or product offerings.
Strong analytical skills with the ability to translate data into actionable insights.
Exceptional relationship-building and communication skills.
Experience managing complex initiatives across multiple stakeholders and teams.
Comfortable addressing and resolving frequent client escalations.

Nice To Haves

Experience in property management, real estate services, or professional services is strongly preferred.

Responsibilities

Own the strategy, rollout, and performance of cross-sell initiatives across TCC Member Companies.
Identify and prioritize cross-sell opportunities through data analysis, client insights, and operational trends.
Partner with Member Company leadership, property managers, and internal teams to drive adoption and execution.
Develop scalable processes, playbooks, and communication strategies to support consistent cross-sell delivery.
Develop and execute strategies to promote Ilium Telecom services to existing TCC Member Company clients.
Analyze client data to identify telecom needs and cross-sell opportunities.
Collaborate with Member Company teams to design targeted campaigns that communicate value and ROI.
Manage client engagement and follow-up with support from offshore resources.
Implement and manage final-release vendor payment processes, ensuring accuracy and timeliness.
Partner with CVPS staff and Member Company finance and accounting teams to streamline permissions and workflows.
Analyze vendor history, compliance, and payment trends to identify revenue and efficiency opportunities.
Coordinate tax preparation services for TCC Member Company clients in collaboration with internal and external tax teams.
Ensure compliance with federal and state regulations.
Oversee documentation gathering and client communications related to tax preparation.
Serve as a point of escalation for tax-related questions and issues.
Develop and execute strategies to deliver monthly recurring exterminating services to existing clients.
Partner with Member Company teams to create targeted messaging and campaigns.
Manage ongoing client relationships and service adoption with support from offshore resources.
Conduct regular check-ins and feedback sessions with Member Company Presidents to reinforce program value and adoption.
Utilize data analytics tools to track sales performance, client satisfaction, and operational efficiency.
Monitor and report on key performance indicators (KPIs) across all cross-sell initiatives.
Prepare clear, actionable reports and recommendations for senior leadership.