Business Development Manager

Aware Recovery Care•Concord, MA

1d•$70,000 - $90,000•Onsite

About The Position

The Business Development Manager is a key position within the Aware Recovery Care model. This role is responsible for being the primary point of contact for all healthcare and psychiatric partners in the assigned territory. The manager ensures all client referrals are handled and fielded correctly, whether clients are placed with Aware Recovery Care or referred to a community partner. The role also involves promoting the Aware model at in-services, lunch and learns, and conventions.

Requirements

Must actively reside in the state of Massachusetts or Connecticut
Comfortable with 50% - 75% travel within both MA and CT
Compliant with applicable state and federal regulations (Release of Information, Grievance and Appeals procedures, etc.)
Proficient in operation of CRM (Salesforce) and EHR software
Knowledge of MAT advantages, disadvantages, side-effects, signs/ symptoms of overdose / managing withdrawal symptoms
Awareness of resources available for specialized providers, comorbidities, dual diagnosis, as well as other levels of care (as-needed)

Nice To Haves

Bachelor's degree in Business, Marketing, Management, Finance, Psychology, or related field
Minimum of 3 years' experience in Addiction Treatment or Mental Health field
Familiarity with electronic health records, electronic phone systems, customer resource management software, and Microsoft office systems (Outlook, Excel, One Drive)
Experience using Salesforce

Responsibilities

Communicate a thorough understanding of ARC’s philosophy of treatment, program specifics, admissions process and criteria to medical market providers and hospitals
Conduct face-to-face sales calls, phone and email outreach to potential referral sources
Strengthen existing relationships with referral resources and cultivate new ones through networking, cold calling and other various forms of contact
Develop streamlined process for receiving referrals from medical sector referral sources
Attend professional conferences, seminars, and networking events to promote Aware Recovery care and connect with potential referents
Inform industry professionals and consumers about Aware’s services, curriculum, and medical/clinical staff qualifications
Onboard and train new hire medical market outreach reps
Verify current health insurance coverage, benefits and eligibility through the electronic verification system
Compliant with applicable state and federal regulations (Release of Information, Grievance and Appeals procedures, etc.)
Proficient in operation of CRM (Salesforce) and EHR software
Track contacts, clients, providers, institutions, their hierarchies, referrals in and external referrals made on a daily basis through Salesforce
Knowledge of MAT advantages, disadvantages, side-effects, signs/ symptoms of overdose / managing withdrawal symptoms
Awareness of resources available for specialized providers, comorbidities, dual diagnosis, as well as other levels of care (as-needed)
Maintain contact with client and family throughout the treatment process as needed
Support business operations and attend weekly marketing meetings
Willingness to travel and attend some night/weekend events
Perform miscellaneous job-related duties as assigned