Business Development Manager
About The Position
Business Development Manager Location: Atlanta, GA Company: AICA Orthopedics Position Impact AICA Orthopedics has built a 25-year reputation in the Atlanta personal injury legal community — deep institutional relationships and a multidisciplinary care model that PI attorneys trust. A significant portion of our established attorney portfolio represents untapped referral potential. This role exists to change that. We need a seasoned Business Development Manager to deeply expand volume with our active partners and systematically reactivate relationships within our existing book. You are not starting from scratch. You are inheriting a significant asset and are expected to unlock its full potential. Top performers earn well into six figures through our portfolio performance-based bonus structure.
Requirements
- 5+ years in personal injury (legal, insurance, medical billing/collections, or case management) with strong relationship management skills
- 5+ years in business development or account management, with a track record of building and sustaining professional relationships
- Proven success managing a portfolio of professional accounts
- Exceptional communication and relationship-building skills
- Strong organizational skills and CRM experience (Salesforce preferred)
- Track record of meeting or exceeding performance goals
- Comfortable working independently in a field-based role
Nice To Haves
- Existing relationships within the Atlanta legal or PI community
- Familiarity with personal injury case dynamics, settlement timelines, or medical liens
- Bachelor's degree
- Bilingual (English/Spanish) is a plus
Responsibilities
- Develop & Manage Professional Relationships:
- Inherit and expand a portfolio of established relationships with personal injury attorneys and legal partners across the Atlanta metro area — built over 25 years of presence in the market
- Deeply grow engagement with active accounts, becoming a trusted, indispensable partner to attorneys and their staff
- Systematically reactivate dormant accounts within the existing portfolio, converting inactive relationships into consistent referral partners
- Educate legal professionals on AICA's full care model and how it serves their clients through the treatment and recovery process
- Ensure clients referred through legal partners receive consistent, coordinated care and clear communication throughout their treatment journey
- Conduct regular account reviews and strategic planning conversations with key partners
- Monitor satisfaction and resolve service issues proactively
- Territory & Business Development:
- Leverage AICA's 25-year reputation and established presence in the Atlanta legal community to deepen existing partnerships and unlock dormant account potential
- Identify whitespace within the existing account portfolio and develop strategies to expand AICA's share of referral volume
- Deepen relationships within active accounts to expand awareness of AICA's full service offering
- Provide market intelligence and competitive insights to internal leadership
- Actively participate in legal community networking events and professional associations
- Service Excellence:
- Manage legal correspondence and patient documentation coordination efficiently and professionally
- Facilitate communication between legal partners and AICA's clinical and administrative teams
- Track partnership satisfaction and patient experience metrics
- Maintain high service quality standards across all accounts
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k)
- PTO and paid holidays
- Professional development support
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees
