Business Development Manager

Horizon Credit Union•Spokane Valley, WA

About The Position

The Business Development Manager leads and develops Horizon's Community Development efforts, directly managing Community Development representatives across our four-state footprint, enabling consistent and high-quality support to branch managers and regional retail leadership. This role also partners with community development, marketing, and retail leadership on strategy and contributes to building the frameworks and metrics that will guide the team's work going forward. The role is responsible for leading the team, getting results through others, and developing individuals to reach their full potential, utilizing competencies such as resilience, building effective teams, decision quality, talent development, directing work, ensuring accountability, and managing conflict.

Requirements

Bachelor's degree in Business, Marketing, Communications, or related field preferred; equivalent combination of education and experience considered.
Minimum four years of business development or sales experience with a proven track record; experience in financial services or credit unions strongly preferred.
Prior experience managing or coaching a team and building repeatable processes is required.
Ability to work flexible hours, including evenings and weekends; all non-standard hours are tracked and compensated per Horizon's non-exempt pay policies.
Regional travel required, scheduled in advance; reliable transportation required.
Strong communication and presentation skills, verbal and written; able to engage effectively with members, employers, partners, and internal teams at all levels
Demonstrated ability to train and coach others; skilled at building frameworks and playbooks that translate into consistent team execution
Solid relationship-building and networking skills; ability to establish trust and credibility quickly in community and business settings
Strong organizational skills: ability to manage multiple priorities across a distributed team and coordinate cross-functional efforts
Works effectively in diverse, cross-functional environments and independently with limited supervision
Proficient in MS Office (Teams, Word, Excel, PowerPoint); ability to learn additional systems and tools as needed

Nice To Haves

Bachelor's degree in Business, Marketing, Communications, or related field
Experience in financial services or credit unions

Responsibilities

Train, coach, and develop the Community Development Administrators on business development methodology, tools, and best practices, building consistent and effective execution across all regions
Support the Community Development Administrators on the delivery of financial education, implementation of our robust volunteer program, and community outreach activities.
Provide day-to-day leadership, direction, and accountability for the team; set objectives, support performance development, and ensure team members have what they need to execute business development responsibilities in their markets
Build and maintain relationships with employer groups, partners, associations, and centers of influence to drive membership growth and new business opportunities across Horizon's markets
Partner with branch managers, regional retail AVPs, and the VP of Growth and Service to identify, prioritize, and support local business development initiatives; this role includes evening and weekend events as needed, with all hours tracked and compensated per Horizon's non-exempt pay practices
Participate in strategic planning conversations with the AVP of Community Development, VP of Marketing, and retail leadership to align BD activity with organizational goals; help define the metrics and frameworks that will guide the team's work in 2027 and beyond
Partner with the Sales and Service Administrator on activity tracking and reporting; share results, insights, and best practices across community development, marketing, and retail teams

Benefits

Medical, Dental & Vision Insurance for full-time and reduced full-time employees and their families
Telemedicine for part-time employees
Paid Group Life and Disability Insurance
Employee Assistance Program
Tuition Reimbursement Program
401K Retirement Savings
Employer 401K Retirement Contributions & Matching upon eligibility
Discretionary Annual Incentive Bonus based on eligibility criteria
Paid Time Off per Full Calendar Year: 10 hours of PTO per month (prorated for reduced full-time and part-time)
Paid Birthday Holiday
Paid Wellness Days
Up to 24 hours of Paid Volunteer Time annually
11 Paid Holidays
And More!