Business Development Manager

Hotelbeds Group

About The Position

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. They are game-changers, disruptors, and the people who bring together local and global brands in accommodation, transport, activities, and payments through a network of 300,000 hotels worldwide and 60,000 high-value clients such as tour operators, travel agents, and loyalty schemes across 140 source markets. The company is tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. Team HBX Group, comprising around 3,500 people worldwide, is encouraged to ‘move fast, dream big and make the difference’ every day. The company believes that tech + data + people, alongside a ‘global approach, local touch’ mentality, truly sets them apart in the market. They are headquartered in Palma, Mallorca. The Business Development Manager plays a strategic role in acquiring new hotel partners, strengthening existing relationships, and driving differentiated commercial value. This role focuses on strategic acquisition, contracting excellence, partner development, and execution of commercial growth plans across key markets.

Requirements

Strong relationship-building capabilities with hotel partners and external stakeholders.
Commercial acumen and contract negotiation mastery.
Ability to create business plans and prioritize actions based on data.
Strong analytical mindset and data-driven decision-making.
Knowledge of hotel revenue management and contracting principles.
Excellent presentation, communication, and influencing skills.
Agility, adaptability, and comfort operating in fast-changing environments.
Proficiency with Excel for reporting and insights.
Comfort with CRM platforms such as Salesforce.
Experience using analytics tools such as Tableau.
Ability to interpret data dashboards and market intelligence platforms.
Previous experience in commercial roles with direct hotel partner interaction.
Experience in contracting, negotiation, and account management.
Experience with account planning and developing growth plans.

Responsibilities

Identify and target new potential and strategic hotel partners based on data, market trends, and growth potential.
Build tailored value propositions and product offerings aligned to partner needs.
Negotiate differentiated commercial conditions, including strategic agreements such as SPA or SVC models.
Prioritize accounts based on uplift potential and collaborate with commodity teams to align external strategy.
Conduct deep market analysis to understand customer needs and competitor activity.
Develop strategic account plans and long-term partner growth plans.
Support ecosystem integration by introducing partners to additional HBX solutions (Roiback, Marketing products, Data services, Insurance).
Optimize product performance by identifying opportunities to improve contracting quality and conversion rates.
Collaborate cross-functionally with Acquisition, Differentiation, Direct Channel, Marketing, Operations, and Enablement teams.
Ensure seamless transitions to differentiated teams, maintaining service continuity and partner satisfaction.
Participate in industry events, trade shows, and external meetings as a brand representative.
Adopt and consistently use company tools and processes, providing feedback for continuous improvement.

Benefits

Opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider.
Attractive benefits package
Work within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume