Business Development Manager I, II, or III

Astound Broadband•San Francisco, CA

22d•$60,000 - $100,000

About The Position

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III Location: San Francisco, CA Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! (See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater San Francisco, CA market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units), in San Francisco, CA and other neighboring towns. Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.

Requirements

Three to five years in an outside sales or customer service environment managing business accounts
Account Management experience is required
Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available
Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook
Ability to work with and manage CRM systems
Must be able to work independently with minimal supervision
Excellent detail orientation and follow through skills
Strong discretionary skills; this position will have access to information of a confidential nature
Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses
Proven ability to coordinate across broad teams including marketing, operations, sales, and finance
Proven ability to conduct complex contract negotiations
Proven results in developing a channel and exceeding sales organizational objectives
Understanding of fiber optic data and telecommunications solutions in CLEC business
Possess a valid driver’s license with a satisfactory driving record per the Company’s Vehicle Driving Policy
High school diploma or equivalent is required

Nice To Haves

Sales experience in real-estate or telecommunications or related industries preferred
Experience working with realtors and property management firms is also preferred
College degree in business, project management, or related field is preferred

Responsibilities

Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers
Source leads for new build opportunities
Build relationships with real estate developers and property management firms
Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle
Implement successful strategies to drive expansion of “on-net” commercial buildings in existing and new markets
Target, identify and develop strategic revenue-producing partnerships and alliances
Evaluate and support business development opportunities identified by our Enterprise sales channel
Develop market analysis and business case to support expansion opportunities
Build relationships with strategic partners and organizations
Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads
Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events
Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours
Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly
Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications
Provide exceptional customer service at all times
Manage CRM systems, process, and quality of data
Produce CRM output reports as requested by management
Maintain updated sales funnel records, logging notes, contact information & activities
Project a professional business manner and operate with a high degree of integrity
Other duties as assigned

Benefits

401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program

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