Business Development Manager, Essential Plan - Queens, Bronx, Hudson Valley, Manhattan, NY

UnitedHealth Group•New York, NY

16d•Hybrid

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. If you are located in Queens, Bronx, Hudson Valley, Manhattan, or NYC, NY, you will have the flexibility to work from home and the office in this hybrid role as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

3+ years of supervisory experience in a relevant health care, sales, or managed care environment
Demonstrated managerial and leadership capability
Solid interpersonal, negotiation, and communication skills
In-depth understanding of managed health care programs, including operational processes, performance drivers, and regulatory considerations
Proficiency with Windows-based applications, Salesforce, and related data systems
Ability to travel within the designated service area; occasional overnight travel required
Driver’s license and access to reliable transportation

Responsibilities

Lead, organize, and coordinate the efforts of assigned staff to ensure effective and efficient execution of departmental objectives. Establish and maintain organizational structures, operational standards, policies, and procedures that support departmental goals and promote seamless collaboration with cross-functional partners
Support talent acquisition, onboarding, and ongoing development of staff. Set clear performance expectations and goals, conduct performance evaluations, provide timely and constructive feedback, and administer appropriate recognition and corrective actions as needed. Foster a collaborative, accountable, and supportive team culture that encourages professional growth and collective success
Develop, manage, and maintain accountability for the departmental budget. Monitor expenditures against approved budgets and implement corrective actions as necessary to ensure objectives are achieved within established financial parameters
Design, implement, and continuously refine Enrollment and Outreach strategies based on market conditions, Marketplace FE results, and other relevant performance indicators. Identify and pursue new market opportunities and niche growth areas
Achieve established membership growth and retention targets through effective execution of Enrollment and Outreach strategies
Monitor production metrics and performance trends. Partner with management staff and Marketplace FEs to develop and execute action plans that address gaps and ensure performance goals are met
Serve as a company representative and spokesperson when engaging with key external organizations and stakeholders. Collaborate with internal partners on product-related matters and provider network issues to support business development objectives
Collect, analyze, and leverage data to manage Enrollment and Outreach activities, evaluate market dynamics, and measure program effectiveness
Maintain a strong working knowledge of New York State regulations, contractual requirements, managed care industry dynamics, competitive landscape, and relevant legislative developments. Participate in professional development opportunities, including seminars, workshops, and industry publications, to remain current