Business Development Director

Anaplan•Miami, FL

2d•Remote

About The Position

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! We are seeking a dynamic and results-driven Professional Services Sales specialist to join our Professional Services team as an individual contributor. This pivotal role will drive services opportunities and strengthen our professional services portfolio across the AMER region. You will partner closely with Sales, Customer Success, and our partner ecosystem to develop, position, and sell services that deliver measurable customer outcomes. This role requires a strong grasp of customer needs, solution scoping, and implementation strategies. You will be responsible for defining project requirements, shaping proposals and contracts, and ensuring successful delivery. As an experienced Technology Services consultant, you will work in close collaboration with the AMER Professional Services Leader, Sales and Customer Success leadership, and the services delivery team to advance our growth strategy.

Requirements

Strong background in Technology Services and consulting
Proven success in selling services within large, complex enterprise environments
Excellent client-facing and relationship management skills
Experience selling into multiple business functions, industries, and use cases
Deep understanding of software implementation lifecycles, including architecture, requirements, data integration, and process optimisation
Knowledge of services methodologies and experience leading successful engagements that delivered measurable business value

Nice To Haves

Familiarity with Anaplan or other EPM technologies (desirable)

Responsibilities

Own the Service Sales Process
Lead the end-to-end sales process for Professional Services in AMER and other assigned markets
Define and execute the go-to-market strategy to drive services bookings
Partner with account executives and solution sales teams to identify, position, and close services opportunities
Accurately forecast and maintain pipeline health
Customer Value & Services Selling
Lead discovery sessions to understand customer objectives and align tailored services proposals
Position the value of Professional Services in delivering outcomes
Translate technology capabilities into solution roadmaps and measurable business value
Develop high-quality proposals and Statements of Work (SOWs)
Support negotiations to secure services revenue and margin
Portfolio Development & Expansion
Collaborate with Services, Product, and Sales teams to evolve and package service offerings
Identify gaps and create new offerings to drive incremental revenue
Enable Sales teams to confidently articulate the value of Professional Services in new and expansion opportunities