Business Development Coordinator

Hall Buick GMC • Tyler, TX

17h

About The Position

We are looking for a Business Development Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings. At Hall Buick GMC, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hall Buick GMC is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

• At least one previous role based in customer service experience, preferably at a dealership
• Excellent teammate with collaborative attitude and eagerness to improve
• Positive and hardworking personality
• Comfortable being on the phone and handling different types of customer service situations
• Strong computer program and phone conversation skills
• Ability to multi-task in a fast paced environment
• Valid driver’s license

Responsibilities

• Answer incoming customer calls to the service department
• Respond quickly to internet, phone and text message inquires
• Schedule customers through inbound phone calls, appointments booked online or other sources
• Follow up with leads that are not ready to make an appointment or no-show
• Work as a helping hand to service advisors to provide customers with updates, pricing, GM information, etc.
• Utilize GM programs and dealership CRM programs to communicate with new or existing customers
• Enter data into programs such as Excel on a daily basis to track all communication or appointments completed with customers

Benefits

• 401(K) Savings plan
• Paid Holidays
• Paid Vacation and Personal Days
• Health, Dental, and Vision insurance
• Basic Life Insurance
• Discounted Vehicle Purchase Offers
• Clean and professional work environment
• Weekly productivity bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed