Business Development Consultant

Indiana University Health System • Indianapolis, IN

1d • Hybrid

About The Position

Business Development Consultant Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking a highly driven Business Development Consultant to serve as the face of the new IU Health Telestroke Program . In this role, you will operate with a program manager mentality , leading relationship management and program execution across multiple hospital partners while driving data‑informed decisions, continuous improvement, and measurable impact for stroke patients across Indiana. Key Relationships Reports to: Service Line Administrator Direct Reports: None Shift/Work Style: Full‑time, Monday–Friday, hybrid with some on‑site expectations at our downtown Indianapolis office and regional hospital meetings as needed. The Scope: IU Health Telestroke Program Partnerships You will be the primary point person for participating hospitals; ensuring alignment, traction, and value from program launch through ongoing operations. As the program’s ambassador , you will coordinate outreach, host stakeholder meetings after initial contact, and remain on call for issues escalated by partners so that hospitals receive responsive, high‑quality support. Program Context: The IU Health Telestroke Program leverages Teladoc technology , a defined clinical algorithm, and 24/7/365 access to board‑certified vascular neurologists to enable rapid stroke evaluation and treatment guidance. The model improves continuity of care, reduces unnecessary transfers, expands access to advanced therapies (including extended‑window tenecteplase (TNK) where appropriate), and opens pathways to research involvement—helping patients stay closer to home , especially in rural and critical access hospitals . IU Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states. IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

Requirements

• Bachelor’s degree required.
• 5–7 years of relevant experience in business development, program management, or partnership/alliance management - preferably within a complex, matrixed environment.
• Demonstrated project management and relationship management skills; proven ability to run structured launches, manage timelines, and coordinate multi ‑ stakeholder teams.
• Strong data orientation (tracking, dashboards, outcomes measurement); comfort translating analytics into clear recommendations.
• Ability to communicate effectively with clinical and non ‑ clinical stakeholders; medical terminology familiarity is very helpful.
• High adaptability and comfort working in the gray; able to pivot quickly in a new, evolving role.

Nice To Haves

• Master’s degree
• Experience in strategy and program development, multi ‑ system implementations, or alliance management.
• Background as a former medical professional (e.g., nurse) who has transitioned into professional development/business roles.
• Exposure to drug development, nonprofit development/fundraising, or receiving/managing funding.
• Consultative sales acumen - able to sell the program intelligently by translating clinical outcomes and operational value into partner business cases.

Responsibilities

• Relationship & Alliance Management: Serve as IU Health’s face of the program and primary liaison for hospital partners. Maintain strong, trust‑based relationships; ensure alignment on goals, workflows, and value realization.
• Program Launch & On‑Call Support: Coordinate partner kickoffs and readiness activities. Remain on call as issues arise to drive timely resolution and maintain high partner satisfaction.
• Stakeholder Engagement: After initial outreach, lead/attend hospital meetings alongside Dr. Ann Jones to present program capabilities, address clinical/operational questions, and guide next steps.
• Project Management: Plan, track, and execute approved partnership opportunities; in select cases, coordinate and complete tasks for opportunities led by other Business Development team members. Own timelines, risks, and deliverables.
• Market & Business Case Analysis: Gather and analyze market, utilization, and operational data to inform business cases. Track program metrics (adoption, consult response times, transfer reductions, TNK usage, satisfaction, etc.) and report insights to stakeholders.
• Program Evangelism & Growth:Sell the program thoughtfully articulate clinical benefits, operational efficiencies, and financial impact. Support industry/market outreach to shape opportunity development.
• Continuous Improvement: Identify barriers, propose solutions, and ask “How can we get better?” Iterate workflows, materials, and partner enablement based on feedback and performance data.
• Cross‑Functional Collaboration: Work closely with clinical leadership (e.g., vascular neurology), operations, IT (Teladoc enablement), compliance, and regional leadership to ensure smooth implementation and ongoing success.
• Total Value Realization: Keep the big picture in view align program outcomes with IU Health’s mission, partner goals, and patient impact

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees