Business Development Consultant

IU HealthIndianapolis, IN
2dHybrid

About The Position

Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking a highly driven Business Development Consultant to serve as the face of the new IU Health Telestroke Program. In this role, you will operate with a program manager mentality, leading relationship management and program execution across multiple hospital partners while driving data‑informed decisions, continuous improvement, and measurable impact for stroke patients across Indiana.

Requirements

  • Bachelor’s degree required.
  • 5–7 years of relevant experience in business development, program management, or partnership/alliance management - preferably within a complex, matrixed environment.
  • Demonstrated project management and relationship management skills; proven ability to run structured launches, manage timelines, and coordinate multi‑stakeholder teams.
  • Strong data orientation (tracking, dashboards, outcomes measurement); comfort translating analytics into clear recommendations.
  • Ability to communicate effectively with clinical and non‑clinical stakeholders; medical terminology familiarity is very helpful.
  • High adaptability and comfort working in the gray; able to pivot quickly in a new, evolving role.

Nice To Haves

  • Master’s degree
  • Experience in strategy and program development, multi‑system implementations, or alliance management.
  • Background as a former medical professional (e.g., nurse) who has transitioned into professional development/business roles.
  • Exposure to drug development, nonprofit development/fundraising, or receiving/managing funding.
  • Consultative sales acumen - able to sell the program intelligently by translating clinical outcomes and operational value into partner business cases.

Responsibilities

  • Relationship & Alliance Management: Serve as IU Health’s face of the program and primary liaison for hospital partners. Maintain strong, trust‑based relationships; ensure alignment on goals, workflows, and value realization.
  • Program Launch & On‑Call Support: Coordinate partner kickoffs and readiness activities. Remain on call as issues arise to drive timely resolution and maintain high partner satisfaction.
  • Stakeholder Engagement: After initial outreach, lead/attend hospital meetings alongside Dr. Ann Jones to present program capabilities, address clinical/operational questions, and guide next steps.
  • Project Management: Plan, track, and execute approved partnership opportunities; in select cases, coordinate and complete tasks for opportunities led by other Business Development team members. Own timelines, risks, and deliverables.
  • Market & Business Case Analysis: Gather and analyze market, utilization, and operational data to inform business cases. Track program metrics (adoption, consult response times, transfer reductions, TNK usage, satisfaction, etc.) and report insights to stakeholders.
  • Program Evangelism & Growth:Sell the program thoughtfully articulate clinical benefits, operational efficiencies, and financial impact. Support industry/market outreach to shape opportunity development.
  • Continuous Improvement: Identify barriers, propose solutions, and ask “How can we get better?” Iterate workflows, materials, and partner enablement based on feedback and performance data.
  • Cross‑Functional Collaboration: Work closely with clinical leadership (e.g., vascular neurology), operations, IT (Teladoc enablement), compliance, and regional leadership to ensure smooth implementation and ongoing success.
  • Total Value Realization: Keep the big picture in view align program outcomes with IU Health’s mission, partner goals, and patient impact
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