Honda Business Development Center Administrator - Service Dept.

Lithia & Driveway•Tampa, FL

1d•$18

About The Position

Tampa Honda, proud recipient of Automotive News’ Best Dealerships to Work For in 2023, 2024, and 2025, is seeking a talented Business Development Center (BDC) Administrator to support our Service Department and help us continue delivering an exceptional customer experience. If you have a passion for customer service and are looking to advance your career while enhancing your quality of life, we invite you to join our award-winning team! As a BDC Administrator, you will respond to and communicate with our customers via email and phone. Ideal candidates will be polished, professional, energetic, and customer-focused. You must be able to handle heavy call volume and explain manufacturer service specials and incentives (we provide the details), answer questions and schedule appointments while maintaining outstanding phone etiquette. Dealership experience is a plus, but not required. Tampa Honda is part of the Lithia & Driveway family of dealerships. We are a Fortune 500 Company and the largest dealer group in the U.S. We offer a generous, comprehensive compensation and industry- leading benefits package and all the tools you will need to be successful. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless.

Requirements

Customer-focused, energetic, and self-motivated
Experience in customer service or call center
Strong communication skills –verbal and written
Excellent computer skills
Highly organized with attention to detail
High School graduate or equivalent, 18 years or older required.
We are a drug-free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.