Business Development Associate

Pinnacle Wound Management • Buffalo, NY

9h

About The Position

At Pinnacle Wound Management, we are committed to transforming wound care by delivering expert, compassionate services to long- term care facilities. Our mission is to improve outcomes and quality of life for patients by providing expert wound care services . We’re growing fast— and looking for a Business Development Associate to help us expand our impact. Position Summary: As a Business Development Associate, you will play a critical role in driving the growth of our wound care services. This position is ideal for a self- starter who thrives in a fast- paced, high- volume outreach environment and excels at building strong professional relationships. You will connect with key decision- makers at nursing homes, long- term care, and skilled nursing facilities to introduce and promote Pinnacle’s wound care solutions.

Requirements

• Proven experience in business development, sales, or lead generation (healthcare experience a plus).
• Strong phone presence with the ability to confidently communicate value and build rapport.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to multitask, prioritize, and manage time efficiently.
• Proficient with CRM software and lead tracking tools.
• Self-motivated, driven, and passionate about helping others through business growth.
• AA/AS degree or equivalent experience in business development or sales.

Responsibilities

• Conduct high-volume outreach (minimum 90 cold calls per day), email campaigns, and networking to generate qualified leads.
• Develop and maintain relationships with facility directors, administrators, and key decision-makers in the long-term care industry.
• Identify and qualify new business opportunities to maintain a strong sales pipeline.
• Present and promote Pinnacle’s wound care services through calls, virtual demos, and in-person meetings.
• Collaborate with sales and operations teams to ensure seamless client onboarding and satisfaction.
• Perform ongoing market research to identify trends, competitors, and emerging opportunities.
• Consistently meet or exceed quarterly and annual business development targets.
• Maintain accurate records of outreach, interactions, and pipeline progress in CRM software.
• Share insights and strategic recommendations to improve lead generation and outreach effectiveness.

Benefits

• Competitive base salary plus performance-based commission
• 401(k) with employer match
• Comprehensive medical, dental, and vision insurance
• Paid time off and professional development opportunities
• Performance-based bonuses (quarterly and annual)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree