Business Development Associate
About The Position
Drive growth, build relationships, and help pharmacies thrive! Liberty Software is a leading healthcare technology company dedicated to creating innovative solutions for retail pharmacies across the United States. Our platform helps clients enhance patient safety, improve customer service, and maximize profitability. With a strong commitment to excellence, we are revolutionizing the healthcare technology landscape. The Business Development Specialist will focus exclusively on generating new business opportunities and serve as a key driver of Liberty Software’s growth. You will engage prospective pharmacy partners through proactive outreach and relationship-building, connecting with decision-makers, identifying opportunities, and expanding Liberty’s presence in the healthcare industry. This role is ideal for someone who thrives on meaningful conversations, understands customer needs, and ensures smooth transitions from initial contact to long-term partnership. Please note: This role is based in our Southlake, TX office Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status).
Requirements
- Bachelor’s degree required
- 2+ years of business development, cold calling, or lead generation experience
- Comfort navigating professional B2B sales conversations with pharmacy owners and managers
- Confident telephone manner and strong interpersonal skills, ability to build rapport with multiple stakeholders at all levels
- Excellent verbal and written communication skills with a persuasive, consultative style
- Strong organizational and time management skills, with the ability to stay focused on key objectives in a fast-paced environment
- Experience using CRM systems (HubSpot preferred; Zoho or Salesforce also relevant)
- Research, problem-solving, and analytical skills
- Self-starter with a growth mindset
- Ability to occasionally lift up to 50 lbs.
- Willingness to travel up to 30%
Responsibilities
- Identify and qualify new business opportunities for the PharmacyOne platform in collaboration with the Director of Sales and broader sales team.
- Initiate contact with prospective pharmacies through personalized outreach and discovery conversations
- Maintain detailed records of outreach activity, lead progression, and account status in HubSpot
- Facilitate a seamless transition to the appropriate Business Development Manager for ongoing engagement and account development
- Collaborate with Marketing and Sales to refine messaging, outreach cadences, and targeting strategies
- Stay informed on Liberty’s products, training initiatives, and new promotional launches
- Represent Liberty Software at local, state, and national trade shows as needed
Benefits
- 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
- Family coverage available with Liberty contributing 50% of the premium
- Fully vested 401(k) with employer match
- Employer contributions to Health Savings Accounts (HSA)
- Generous paid time off and paid holidays
- Tuition reimbursement and continuing education support
- Adoption expense reimbursement
- Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
- Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
- Fully stocked breakroom
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
