Business Development Associate / Behavioral Health and IDD

BrightSpring Health Services • Louisville, KY

12d • Remote

About The Position

Our Company PharMerica Overview Accelerate your career! We apply innovative solutions that improve patient outcomes through some of the industry’s best and brightest business professionals, innovators and clinicians. Right now, we have an exciting opportunity for you to join our team as a Business Development Associate. The Business Development Associate plays a key role in supporting the growth and success of our behavioral health and IDD pharmacy services. This position is responsible for building and maintaining relationships with healthcare providers, educating them on our pharmacy offerings, and helping to streamline the referral and onboarding process for patients. We are looking for an individual with a Sales drive who has 1–3 years of experience in inside sales, customer service, and/ or pharmacy services. Remote opportunity. Applicants may reside anywhere within the Continental USA. Schedule: Monday - Friday, 9:00am - 5:00pm Travel: 40% We Offer Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance 401(k) Retirement Plan Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability Employee Discounts Tuition Reimbursement Paid Time Off & Holidays Responsibilities Cold calling; making multiple outbound calls to potential clients Understanding client need and offering solutions and support Researching potential leads from business directories, web searches, or digital resources Qualifying leads from digital campaigns, conferences, references, tradeshows Creating and maintaining contact list/database of prospective clients Presenting and delivering information to potential clients for outside Sales follow up Answering potential client questions and follow-up call questions Work with sales team to transfer the lead and advance the sales process Tracking weekly, monthly and quarterly performance and sale metrics Maintaining database (Salesforce, Microsoft Dynamics, Excel) of target client information Closing pre-qualified appointment for sales team Implements processes to continuously gather incumbent pharmacy competitor information and assures such information is promptly reflected in the company CRM system Performs other such duties as may be assigned by the specialist’s superiors necessary to accomplish the goals and objectives of the company Qualifications Education/Learning Experience Required: Bachelor’s degree in a business discipline, communications, or equivalent experience in related field Work Experience Required: One to three years’ experience in inside sales, customer service, or business-related field Skills/Knowledge Required: Excellent verbal and written communication skills; Strong interpersonal skills to work effectively with internal and external stakeholders; strong phone presence and comfortable dialing a high volume of calls per day; ability to work with a high degree of accuracy and attention to detail; Strong presentation skills both remote and in person, and the ability to handle multiple tasks simultaneously and to prioritize accordingly; competency in commonly used Microsoft Office suite of software including MS Word, MS Excel, MS PowerPoint, and related systems including SharePoint and CRM applications Behavior Competencies Required: Capacity and desire to be self-motivated and self-directed, multitask, prioritize, and manage time effectively ; persuasive and goal-oriented. strong listening skills, excellent verbal and written communication skills. The ability to call, connect and interact with potential clients and customers Desired: Preference for work in a fast-paced environment where accuracy and attention to detail is critical to success. Eager to expand company with new sales, clients, and territories. Possess an energetic, outgoing, and friendly demeanor, and the ability to manage multiple tasks at once while completing them according to deadline About our Line of Business PharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities. For more information, please visit www.pharmerica.com . Follow us on Facebook , LinkedIn , and X . Salary Range USD $50,000.00 - $65,000.00 / Year

Requirements

• Bachelor’s degree in a business discipline, communications, or equivalent experience in related field
• One to three years’ experience in inside sales, customer service, or business-related field
• Excellent verbal and written communication skills
• Strong interpersonal skills to work effectively with internal and external stakeholders
• strong phone presence and comfortable dialing a high volume of calls per day
• ability to work with a high degree of accuracy and attention to detail
• Strong presentation skills both remote and in person, and the ability to handle multiple tasks simultaneously and to prioritize accordingly
• competency in commonly used Microsoft Office suite of software including MS Word, MS Excel, MS PowerPoint, and related systems including SharePoint and CRM applications
• Capacity and desire to be self-motivated and self-directed, multitask, prioritize, and manage time effectively
• persuasive and goal-oriented
• strong listening skills, excellent verbal and written communication skills
• The ability to call, connect and interact with potential clients and customers

Nice To Haves

• Preference for work in a fast-paced environment where accuracy and attention to detail is critical to success
• Eager to expand company with new sales, clients, and territories
• Possess an energetic, outgoing, and friendly demeanor, and the ability to manage multiple tasks at once while completing them according to deadline

Responsibilities

• Cold calling; making multiple outbound calls to potential clients
• Understanding client need and offering solutions and support
• Researching potential leads from business directories, web searches, or digital resources
• Qualifying leads from digital campaigns, conferences, references, tradeshows
• Creating and maintaining contact list/database of prospective clients
• Presenting and delivering information to potential clients for outside Sales follow up
• Answering potential client questions and follow-up call questions
• Work with sales team to transfer the lead and advance the sales process
• Tracking weekly, monthly and quarterly performance and sale metrics
• Maintaining database (Salesforce, Microsoft Dynamics, Excel) of target client information
• Closing pre-qualified appointment for sales team
• Implements processes to continuously gather incumbent pharmacy competitor information and assures such information is promptly reflected in the company CRM system
• Performs other such duties as may be assigned by the specialist’s superiors necessary to accomplish the goals and objectives of the company

Benefits

• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance
• 401(k) Retirement Plan
• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
• Employee Discounts
• Tuition Reimbursement
• Paid Time Off & Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees