Business Development Analyst - Remote

UnitedHealth Group•Eden Prairie, MN

1d•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Growth Engagement & Operations (GEO) Sales Operations Consultant supports the Employer Business sales organization within Optum Financial by providing operational, analytical, and strategic support across national accounts, middle market, and distribution sales segments. This role serves as a critical operational partner to sales leadership and producers by enabling efficient sales execution, improving pipeline visibility, coordinating proposal and solution resources, and supporting revenue growth initiatives within the GEO You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

5+ years of experience in sales operations, sales support, business operations, or related roles
Experience working within matrixed enterprise organizations
Experience supporting large employer or middle market sales organizations
Experience supporting health care, benefits administration, or financial services sales teams
Experience with CRM systems and sales reporting tools
Proven solid analytical and data interpretation skills
Proven ability to develop dashboards or executive reporting

Nice To Haves

Experience supporting complex B2B sales organizations
Knowledge of pipeline management and forecasting processes
Demonstrated ability to improve operational processes
Demonstrated ability to coordinate internal resources including proposal development, solution architecture, underwriting, and implementation teams

Responsibilities

Serve as a key resource on complex and/or critical sales operational issues
Support sales operations initiatives including onboarding, internal communications, and sales process documentation
Troubleshoot internal operational issues impacting opportunity progression
Assist with development of operational playbooks and sales support procedures
Manage multiple priorities in a fast-paced environment
Identify operational risks to revenue targets and escalate insights to leadership
Provide operational and analytical support to producers to reduce administrative burden
Generally work is self-directed and not prescribed
Work with less structured, more complex issues
Assesses and interpret customer needs and requirements
Identify solutions to non-standard requests and problems
Solve complex problems and/or conduct moderately complex analyses
Work with minimal guidance; seek guidance on only the most complex tasks
Translates concepts into practice
Provide explanations and information to others on difficult issues
Coach, provide feedback, and guide others
Acts as a resource for others with less experience