Operations Planning and Governance - Business Control Analyst

Golden 1 Credit Union•Sacramento, CA

About The Position

This role supports the Operations Planning and Governance team within Service Operations as the first line of defense Business Control Function. The team works collaboratively with partners across the organization, strengthening Risk Management and focusing on Modernizing the Credit Union. This role will support the development, implementation and management of the control inventory and documentation. This role will assist in designing and implementing the business unit’s control monitoring program for control effectiveness. This position requires strong partnership within Service Operations, as well as with the Credit Union’s Compliance, Enterprise Risk Management, and Internal Audit to ensure alignment and meeting the Credit Union’s and Business’ strategic objectives.

Requirements

Bachelor’s degree in Business, Finance, or related field preferred. Additional work experience may be considered if individual demonstrates skill level appropriate to the position.
Minimum 5 + years or more of related experience with disciplines noted above with emphasis on risk and control, regulatory compliance and governance required.
3+ years of prior quality assurance/control/review experience, preferably in financial institutions.
Ability to get work done, knowing when to use judgement to make risk-based decisions with current (and sometimes limited) information
Ability to prioritize workflows, ensure deadlines are met
Excellent written and verbal communication skills, interpersonal and collaborative skills, and exceptional attention to detail

Nice To Haves

Experience in related financial institution experience strongly encouraged.
Compliance and Risk related certifications desired but not required, such as, Credit Union Compliance Expert (CUCE) and/or NAFCU’s Certified, Compliance Officer (NCCO), Certified Bank Compliance Officer (CBCO), and/or Certified Regulatory Compliance Manager (CRCM) etc.

Responsibilities

Under the supervision of the Supervisor - Risk and Control Monitoring, assist in designing and developing the Business Unit’s First Line Control Monitoring Program.
Identify and document controls across Service Operations, while also identifying related regulations/laws that impact the organization, identify control gaps and recommend options to mitigate risk exposure.
Maintain continuous Control Monitoring Program by creating monitoring frequency using a risk-based approach and review for control effectiveness, focusing on how inherent risks can be minimized by the right level of controls to obtain acceptable residual risk levels
Review business process, program, procedural documentation to ensure controls are documented with the ability to assign risk ratings to key documentations
Manage reporting of control measurements, identify and track Key Risk Indicators (KPI) and Key Surveillance Points (KSP) for risk analysis, decision-making, and prioritization
Work closely with Service Operations Quality Assurance Program to improve effectiveness of its program.
Assist in various risk assessments, reviews and audit conducted by Compliance, Enterprise Risk Management, and Internal Audit.
Contribute to a culture of continuous process improvement by utilizing subject matter expertise to strengthen controls, collaborating with business leaders and communicating business impact to leverage synergy and mitigate risk.
Promote risk and control awareness across the organization, by establishing and maintaining relationships with key business line analysts and functional stakeholders.
Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to Service Operations, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite and ensure operational integrity and compliance with applicable regulations.
Identify opportunities for continuous improvement and innovation.