Business Continuity Tech Consultant

Bank of America • Charlotte, NC

22h • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Individual provides technical consulting and coordination of corporate vendor information security and business continuity testing services to internal clients. Demonstrates a high level of technical proficiency necessary to recommend and implement required solutions and/or execute processes that protect the bank's assets. Participates or leads technical business continuity and vendor initiatives to support ongoing process activities (information security/business continuity vendor assessments, mainframe and/or midrange application and technical infrastructure recovery testing, internal and external vendor testing, event management and progress reporting/measurement). May provide technology based business continuity, information security or vendor subject matter consulting support in audit and regulatory matters as needed. Must be able to work under close or minimal supervision with guidance from manager or team lead as necessary. Overview: Responsible for supporting all Business Continuity Program (BCP) planning deliverables across several verticals in the Global Technology organization, Technical Profile Information (TPI), Technical Recovery Plan, Application Dependency Mapping Certification, Recovery Time Objective/Recovery Point Objective Assessments, Material Technology Resiliency Changes.

Requirements

• 5+ years of financial industry experience partnering with various Lines of Businesses
• Sound knowledge in business continuity and Disaster Recovery planning and testing environment
• Strong in Microsoft Office suite skills, particularly with Excel and PowerPoint; able to put together reports/decks, SharePoint, Access, and Visio
• Ability to learn quickly, including learning systems, and produce results
• Ability to lead projects to completion with minimal management oversight.
• Experience in coordinating with different stakeholders to drive Business continuity and Disaster Recovery drills
• Experience using JIRA to organize and managing process change
• Experience creating JIRA Tasks, Epics, Deliverables

Nice To Haves

• Interest in contributing to the organization and who is focused on achievement, goal and impact-oriented
• Of high integrity, energy and has strong interpersonal skills
• Self-directed, detail oriented, organized, and exercises good judgment
• Ability to communicate in a clear, concise manner
• Ability to multi-task and work effectively across multiple organizational units
• A self-starter with ambition and drive and exhibits ability to proactively follow up and get results
• Strong oral and written language skills

Responsibilities

• Drive the annual effort to improve recoverability and resiliency through thematic analysis and qualitative and quantitative reporting
• Track compliance and remediation strategies for any applications that are out of compliance
• Communicates, influences, and negotiates both vertically and horizontally to leverage necessary resources to complete deliverables on time
• Accountable for monthly processes including preparing senior executive risk presentations
• Accountable for weekly processes of notification and escalation of upcoming and past due work
• Handles ad-hoc requests to direct internal customers to packaged reporting
• Support technology teams in supporting firm-wide risk programs (i.e., delivering requested artifacts, verify completeness / accuracy)
• Understand and assist in the Disaster Recovery process and procedures
• Understand key systems including CPT (Continuity Planning Tool), Alphabet (btConverge) etc., Tableau dashboards and metrics
• Coordinate with Technology Management in monitoring the execution, collection, and completion of Audit control activities
• Partner with Technology Management in the execution of quality assurance programs – ensure completeness of data and identify and monitor required remediation activities

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed