Business Continuity Mgr II

PNC

32d

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Continuity MGR II within PNC's Business Resiliency organization, you will be based in Dallas, TX, Phoenix, AZ, or Pittsburgh, PA. The position is primary based in a location within PNC's footprint. Serves as the central point of contact responsible for leading the Business Continuity/Crisis plans for a large business segment or group. Responsible for the successful implementation of the organizations Business Continuity Lifecycle and / or Crisis Planning. Manages a team responsible for the execution of business recovery, crisis management, emergency management, contingency planning and disaster preparedness planning and testing. Provides insight to the vision and direction for business continuity lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing. Ensures the compliance of each aspect of business continuity. Partners with the business in relationships with audit and government regulators on business continuity issues. Leads a functional area within business continuity/crisis management that drives effective recovery planning and testing of recovery and response capabilities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree.
• Industry experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Bachelors

Nice To Haves

• Auditing Operations
• Business Resilience
• Competitive Advantages
• Crisis Management
• Disaster Recovery Planning
• Issue Management
• Process Design
• Regulatory Compliance
• Higher level education such as a Masters degree, PhD, or certifications is desirable.

Responsibilities

• Using a risk-based approach, define, develop, and manage the Technology and Security Risk and Resilience Risk Management strategy, primarily through the Enterprise Risk Assessment (ERA), to include recommendations to address the risks.
• Responsible for developing, maintaining, and reporting ERA findings, including financial impact projections, while working with appropriate Risk Management partners to develop risk-based scenarios for exercise and testing activities to validate calculated loss assumptions.
• Participate in the Operational Resilience maturation by working with 2LOD and tech partners as well as extended Business Resiliency team to understand current program, data elements, and strategy changes and the impact to the organization’s risk appetite and state of readiness.
• Expected to keep the pulse on changing threat landscape, on the financial / global stage including Financial Industry, third / fourth party partners and other chain suppliers which could impact PNC ability to operate, respond, or recover.
• In depth experience in research, and analysis of published risk and resiliency expert opinions and survey reports, as well as evolving threat and risk trends is required.
• Demonstrate experience with ERA continuous improvement with knowledge of key IT, business, , data protection, and change management processes and associated risks and controls within major financial services firms to maintain security and resilience requirements.
• Must understand Business Continuity (BC), Business Resilience (BR) and Operational Resilience (OR) including key components of BC methodology such as Business Impact Analysis (BIA), Risk Assessment (RA), and trending risk analysis.
• Issue Management, RCSA, and PRC experience preferred.
• Must have a high level of understanding IT systems, architectural/infrastructure design, and disaster recovery strategies.
• The ideal candidate will have exceptional relationship building and management skills to navigate PNC’s stakeholder community and possess the ability to collaborate and communicate with various levels of leadership and peer groups.
• Serves as the central point of contact responsible for leading the Business Continuity/Crisis plans for a large business segment or group.
• Responsible for the successful implementation of the organizations Business Continuity Lifecycle and / or Crisis Planning.
• Manages a team responsible for the execution of business recovery, crisis management, emergency management, contingency planning and disaster preparedness planning and testing.
• Provides insight to the vision and direction for business continuity lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing.
• Ensures the compliance of each aspect of business continuity.
• Partners with the business in relationships with audit and government regulators on business continuity issues.
• Leads a functional area within business continuity/crisis management that drives effective recovery planning and testing of recovery and response capabilities.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
• PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees