Business Continuity Disaster Recovery Coordinator

Commerce Bank•Kansas City, MO

6d•$39 - $52•Hybrid

About The Position

The main purpose of this job is to play a pivotal role in safeguarding critical operations and customer trust. This position will lead enterprise-wide continuity strategies, partner with senior leadership, and ensure compliance with evolving regulatory standards.

Requirements

Strong knowledge of business continuity and disaster recovery principles, emerging trends, regulatory requirements and industry best practices
Familiarity with BCM-related programs, tools, and emergency notification systems
Working knowledge of information technology, cybersecurity, networks, facilities management, and physical security
Ability to travel occasionally for disaster recovery support or exercise coordination
Availability for 24/7 on-call participation in crisis management or recovery events as needed
Highly organized, detail-oriented self-starter with the ability to manage multiple priorities effectively
Strong analytical, problem-solving, and adaptability skills; inquisitive and collaborative team player
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
Bachelor’s degree in Business, Emergency Management, Information Systems, or related field preferred; or equivalent combination of education and experience required
5+ years of experience in business continuity, disaster recovery, or risk management required

Nice To Haves

Certified Business Continuity Professional (CBCP) or equivalent preferred; ISO 22301 or ITIL certifications preferred
Fusion Framework System, AlertMedia and Salesforce experience preferred

Responsibilities

Drive the development and implementation of the Business Continuity Management (BCM) program, including Crisis Communications, Emergency Response, Application Recovery, and Branch Response
Conduct enterprise-wide risk assessments to identify vulnerabilities and recommend mitigation strategies aligned with regulatory requirements
Monitor industry trends and regulatory changes; implement standards to maintain compliance and strengthen resilience posture
Oversee annual Business Impact Analysis (BIA) and guide business units in defining critical processes, recovery time objectives, and resource needs
Design and execute continuity testing methodologies, including tabletop exercises, simulations, and recovery drills
Manage business resumption sites in Olathe, KS, and St. Louis, MO, ensuring readiness for activation during disruptions
Perform other duties as assigned