Business Continuity Analyst II
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About The Position
You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Perform business impact analyses of Centene’s business units to identify and document risks for business disruption. Develop and refresh business continuity/recovery plans, providing support in the event of business disruptions by managing communication and coordination. Lead business continuity plan exercises at the departmental level, documenting lessons learned and ensuring discovered plan gap closure. Assist with configuring and maintaining business continuity and crisis management tools and maintaining best practice library. Conduct business impact analyses of Centene’s business units, conducting interviews, providing analysis of potential business disruptions, and identifying risks and single points of failure. Conduct business continuity/recovery plans (new and refresh), helping Centene’s business units prepare for recovering from a disruption. Build and maintain collaborative relationships with key business representatives, helping to develop their knowledge and ability to efficiently respond to a business disruption, and to identify and proactively address potential risks. Conduct business continuity exercises with the business units. Review plan gaps discovered and follow up until resolved. Track program metrics (as developed) to show activities and progress. Assist with configuring and maintaining business continuity and crisis management tools, documenting and improving the project management, SOPs, and efficiency of the team. Provide support in the event of a business disruption to manage the response coordination and communications. Familiarity in business continuity tools (Fusion, etc.). Knowledge of regulatory standards, industry best practices and frameworks such as ISO 22301 and NIST. Performs other duties as assigned. Complies with all policies and standards.
