Business Consultant - Consumer

U.S. Venture, Inc.

20h•Onsite

About The Position

The Business Consultant - Consumer is responsible for developing a sales territory, specifically Northern Maryland and Baltimore, to achieve and surpass profitability goals, annual sales budgets, and market penetration targets across various product lines and volumes. This role requires a consultative sales approach, focusing on building strong relationships and providing effective solutions to business challenges. Key responsibilities include identifying customer needs for new products and services, introducing new offerings to existing accounts, and actively generating new profitable business through both inbound and outbound calls. The consultant will manage order processing, maintain accurate daily records, and ensure timely follow-up. Maintaining comprehensive knowledge of company products and delivering exceptional customer service are paramount. The position involves keeping customers informed about pricing, promotions, and marketing updates, as well as meticulously managing customer contact details and promotional activities. The consultant will regularly drive to customer locations to sell products and services, foster relationships, and resolve issues, while also cultivating rapport for future growth opportunities. The ability to respond quickly and knowledgeably under pressure is essential. Furthermore, the role requires developing and maintaining a deep understanding of market dynamics, including customers, competitors, partners, business models, market sizing, and industry trends. Data analysis will be conducted for key accounts and prospects to track purchases against goals, and sales technology/CRM will be utilized to monitor activity and market changes. The consultant is expected to embody the company's values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit, championing continuous improvement and professional development. Support for corporate safety, compliance, and policies is also required, along with identifying and referring cross-divisional sales opportunities.

Requirements

Bachelors in Finance, Business, Economics, or other related, or equivalent experience
5 or more years’ experience in business management, operations and/or sales
Exceptional interpersonal skills and demonstrated ability to cultivate business relationships, familiarity with sales methodology and application
Financial acumen sufficient to develop and monitor budgets
Strong communication skills
Comfortable using the latest technologies, Microsoft Office Applications, especially Excel, Word, PowerPoint
Strong understanding of customer issues and ability to articulate value propositions internally and externally; experienced in collaboration across functional groups, industries to address complex problem solving and account efforts
Good decision maker who is well organized, can prioritize and plan ahead
Exceptionally self-motivated and self-directed to deliver project execution and results
Demonstrated customer and problem-solving skills
Ethical and trustworthy
Valid driver’s license with acceptable driving record
Capacity to assume more significant responsibilities over time
Ability to travel as required (occasional overnights)
Successfully pass a pre-employment drug test (do not test for THC / marijuana)
Currently authorized to work in the United States on a full-time basis and must not require U.S. Venture’s sponsorship to continue to work legally in the United States

Responsibilities

Develop sales territory to meet and exceed profitability goals as defined by the strategic plan, annual sales budget, and desired levels of market penetration for overall volume, margin, and product line
Achieve successful outcomes through application of a consultative sales process, relationship based, providing solutions to business problems
Determine customer requirements for new products and services, and introduce new products to on-going accounts
Develop additional and new profitable business in specified markets, territories, and/or customer segments through inbound or outbound telephone calls to customers
Process accepted orders, maintain accurate daily records, and provide necessary follow-up
Maintain an in-depth knowledge of company products and outstanding levels of customer service
Keep customer current with updated pricing information, promotional and marketing
Maintain accurate and up-to-date files relating to customer contact, details, and promotional activities
Drive to customer locations to sell products & services, establish relationships and solve problems
Maintain outstanding levels of customer service and continued rapport with current and potential customers for future growth opportunities
Able to think and react quickly under pressure with knowledgeable response
Develops and maintains an understanding of customers, competitors, partners, business models, market sizing, and industry trends
Conducts data analyses to key accounts/prospects measuring actual track purchases to goals
Utilize sales technology/CRM/reporting to capture sales activity, trends, and changes in each market
Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit
Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization
Continuously learn and develop self professionally
Support corporate efforts for safety, government compliance, and all other company policies & procedures
Look for sales opportunities that may apply to one of our other divisions, and pass on accordingly